Vacant job

At the Swedish Migration Agency, we work with one of the major societal issues of our time – migration. We are approximately 6,000 people here, and we have an unusually important job!

We are looking for migration case officers for the reception and return center in Vänersborg.

With us, you will work on current societal issues that are influenced by what is happening in our surroundings. Issues that concern and engage. We offer a dynamic environment characterized by meeting people and continuous learning.

The reception and return center is a new type of workplace. You will work with issues that concern and engage in a dynamic environment characterized by meeting people and influenced by what is happening in our surroundings. It is also an environment characterized by continuous learning and participation, where we, through co-location, have better conditions to work closely together between the professions in the asylum process. We are also close to the asylum seekers by working where they live. This allows us to work more efficiently and make it safer for the asylum seeker.

What does a migration case officer do?
As a migration case officer, you will handle, investigate, decide, and propose decisions in various types of cases. The decisions have legal effects for individuals and affect their rights to benefits, rights, and obligations. In addition, you will work with administration where you manage documents and records that have been submitted or created in a case. In your role, you will meet and have conversations with individuals who have cases with the Migration Agency and other stakeholders. The conversations may involve informing about decisions or providing information about the Migration Agency's processes, as well as guiding and providing service. You will identify and address any special needs of individuals and, where applicable, hold conversations with adults and children in vulnerable situations.

Who are you?
We are looking for someone who has good collaboration skills, is attentive, and resolves conflicts constructively. You are service-oriented and have the interest, willingness, and ability to help others, and you strive to deliver solutions. We also seek someone who is clear in their communication, ensuring that messages are conveyed and that expectations are clear for all parties involved. Furthermore, you are structured and can independently plan and organize your work effectively towards set goals and deadlines. You are flexible and can easily adapt and change your perspective and approach in altered circumstances. You are also skilled at seeing the bigger picture and considering the overall best interests of the organization in actions and decisions.

In our work as civil servants, high demands are also placed on judgment and a strong awareness of security and confidentiality.

You who are applying have
- Academic education of at least 120 credits with a legal, social science, or behavioral science focus or other education combined with relevant experience for the role
- Knowledge of administrative law matters
- Experience in roles requiring good service and professional interaction
- Good communication skills and express yourself well in spoken and written Swedish and English
- Good knowledge of the Office suite
- A valid driver's license (B)

It is meritorious if you have
- Current experience in handling administrative law matters
- Experience in professional interaction with people in vulnerable situations
- Knowledge of other languages
- Experience working in reception

Information
Employment type: Permanent with a probationary period
Working hours: Standard office hours apply
Location: Vänersborg
Start date: As soon as possible or by agreement
Employment benefits: Read about our employment benefits here (https://www.migrationsverket.se/Om-Migrationsverket/Jobba-hos-oss/Vart-uppdrag-och-arbete.html).

Application
Welcome with your application documents no later than January 25, 2026. We accept your application via our recruitment system.

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About the recruitment process
For us, it is important that all competencies in the labor market are utilized. Therefore, we welcome all applicants and strive for a balanced gender distribution and diversity. As a government agency, we recruit based on merit and competence. You can read more about what this means at this link (https://www.arbetsgivarverket.se/jobba-statligt/fragor-och-svar/Hur-ser-rekryteringsprocessen-ut-for-statliga-jobb/).

We use selection questions during the application process. Please answer them as thoroughly as you can, as your responses are important for whether you qualify to proceed in the recruitment process. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. During a potential interview, you may also be asked questions related to security.

If you wish to contact union representatives, contact details for Saco-S, Seko, and ST can be found at the bottom of the page “Job vacancies and expressions of interest” on migrationsverket.se: here (https://www.migrationsverket.se/om-migrationsverket/jobba-hos-oss/lediga-jobb/fragor-och-svar-om-att-soka-jobb-hos-oss.html#svid12_5560a3b619996eafa4b2b0).

To work at the Migration Agency, you must have the right to reside and work in Sweden on one of the following grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal information, or any other information that you consider to be sensitive, please contact [email protected] (mailto:[email protected]) before submitting your application, and we will explain more about our security procedures.

Read more about personal data here. (https://www.migrationsverket.se/om-migrationsverket/det-har-gor-migrationsverket/personuppgifter.html)

Recruitments at the Migration Agency are conducted entirely by our own or contracted providers. Therefore, we ask not to receive phone calls and emails from recruitment companies and advertisement sellers.