Vacant job

At DHL, we work to make our customers' everyday lives function smoothly. As one of the leading companies in the world in logistics, we ensure that our customers receive delivery of goods and materials. Without transportation, society comes to a halt; we have an important mission - Connecting people, improving lives. As an employee with us, you are a key player.

Responsibilities

As an administrator, you will work closely with our customers, both senders and recipients. You will also collaborate closely with our carriers and drivers.

Responsibilities include:

• Phone calls and communication with incoming customers
• Email management
• Notification and handling of shipments administratively in the transport system
• Working in a team towards set key performance indicators and goals

Profile & Background

To succeed in this role, we see that you have:

• Administrative experience - alternatively experience in customer service and/or customer interaction. Experience in the logistics and transport industry is a plus.
• Very good knowledge of both Swedish and English, both spoken and written.
• Good computer skills
• Good multitasking and collaboration skills

The following characterizes you as a person:

• You are meticulous, reliable, and organized with a strong sense of service and customer orientation.
• You are positive, engaged, and motivated.
• You enjoy meeting and working with people.

The position is a needs-based employment with working hours by agreement. The position is located in Norrköping.

What do we offer you?

We at DHL enjoy working here, and many of us have been here for a long time. We are a company that sees our employees' development and potential – we dare to invest in our employees! In the large global and international company that we are, we have a wonderful team spirit with a family atmosphere where we respect each other. There is a lot of employee engagement and humor, and we enjoy celebrating our successes. We are certified as a Top Employer and Great Place to Work, which means we are an employer that offers the best working environment for employees to develop both professionally and personally. Environment and sustainability are important to us; we are constantly working to develop and stay at the forefront, which is recognized and yields results. We take responsibility and have been named industry winners by the Sustainable Brand Index B2B for the third consecutive year.

Do you want to join us? Welcome with your application by 30/1, selection and interviews will be ongoing, and the position may be filled before the application deadline. If you have questions, please contact Linn Hemlin at email: [email protected] or phone number 0709-345804.

Follow us behind the scenes on Instagram. Or take a closer look at DHL - our brand, DHL Freight - globally or DHL Freight Sweden.

According to EU Directive (2009/52/EC), we as employers must demonstrate our employees' right to work within the EU. Therefore, when employed at DHL, you must be able to show your right to work within the EU through citizenship (e.g., passport) or otherwise present your work permit. We conduct background checks on all our final candidates.