Assistance Officer at the Authority Unit

The Authority Unit at the Health and Social Care Administration is now looking for an assistance officer to our team that handles cases for the municipality's elderly citizens according to the Social Services Act. You will primarily work with cases related to home care services and various forms of housing.

The Authority Unit is a developing unit with an ambition and a desire to improve our working methods and routines. If you are a person who is positive about development and enjoy trying new ways of working, you might be the person we are looking for. We are a team with strong cohesion among colleagues, and the collegial support is a natural part of our daily work. There is a genuine concern for those we work for, our citizens, where we strive to provide our elderly citizens with better conditions for health and well-being.

Your new workplace is located in the Health and Social Care Administration's newly renovated premises at Sollidenvägen 64B, where we work in a special confidentiality zone with an activity-based working method. The office contributes to a social working environment. There is an opportunity to work individually when handling, for example, phone calls. We have annual working hours, and the working hours are office hours, Monday to Friday.

Your new job

The Authority Unit is responsible for the social services' authority exercise regarding services for the elderly and for people with disabilities. The unit consists of assistance officers, LSS officers, occupational therapists, physiotherapists, administrators, business developers, and managers. The unit's officers are divided into three different teams. Two teams work with the elderly target group, and one team works with LSS and social psychiatry.

The work includes travel with our electric cars within the municipality, so you need to have a B driver's license.

Your tasks

Our area of work and main tasks are to:

• Investigate, assess, and make decisions according to the Social Services Act regarding home care and other services, primarily aimed at our elderly citizens.
• Be a supportive function for those we serve and their relatives.
• Provide service and information.
• Have contacts and collaborate with all providers of the Health and Social Care Board.

We document in the operational system VIVA.

Qualifications

Requirements

• Degree from the Social Work Program or Social Care Program
• B driver's license

Meritorious

• Experience in authority exercise
• Work experience in elderly care

Who are we looking for?

In the role of assistance officer, it is important that you are calm and stable. If stressful situations arise, you act in a controlled manner and focus on the right things. You are good at structuring your work and have clear communication in both speech and writing. In meetings with others, you speak clearly and articulately and listen to what others have to say in an empathetic way. It is essential that you have an interest, a willingness, and a drive to help other people. You are good at collaborating with others in a responsive and smooth manner, and you find it easy to create new contacts and maintain relationships.

Are you the person we describe? Welcome to submit your application!

How the recruitment process works

Interviews may take place on an ongoing basis. We ask that you attach your CV and cover letter to your application. Grades/certificates do not need to be sent in. We will ask you to provide them if it becomes relevant for an interview.

The municipality of Östersund has considered the choice of advertising channels before advertising and therefore requests no calls from recruitment firms and ad sellers.

What do we offer?

The municipality of Östersund offers you benefits such as paid vacation from the first year of employment, vacation exchange, wellness allowance, or wellness hours. Through our benefits portal, you can access independent pension advice and a variety of discounts and offers. You can also receive quick and professional support from various specialists, such as psychologists, lawyers, and economists, through the Personal Support service. You can read more about our benefits on our website: link (https://www.ostersund.se/naringsliv-och-arbete/jobba-hos-oss/sa-har-jobbar-vi/lon-och-formaner.html).

About the Health and Social Care Administration

Working with heart at the Health and Social Care Administration means that you contribute to creating simpler, richer, and safer lives for the residents of Östersund. We work with people of all ages and strive to always make a difference in everyday life. It is important. For real.