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IT and Process Coordinator at NCC

NCC AB

Västerbottens län, Umeå

Previous experience is desired

26 days left
to apply for the job

Do you want to drive digitalization and efficiency in a development-oriented organization?
We are now looking for an engaged IT and Process Coordinator who has a genuine interest in implementing, developing, and supporting systems and processes. With us, you will play a key role in ensuring that our digital solutions work optimally and that our employees have the right conditions in their daily work.

About the role

As an IT and Process Coordinator, you will be responsible for the implementation, management, and support of IT systems and digital workflows according to our common working method CWW – Common Way of Working. You will serve as a central contact point between the business, IT, and external suppliers, actively contributing to ensuring that our processes are efficient, user-friendly, and purposeful.

The role is both operational and development-oriented and suits you who enjoy combining technology, process improvement, and collaboration with people.

Your responsibilities

  • Support department employees in the implementation and use of IT systems and digital solutions.
  • Ensure, document, and further develop processes and working methods related to our systems.
  • Act as project manager or sub-project manager during system changes, upgrades, and improvement initiatives.
  • Be the department's representative in internal and external development forums.
  • Participate in evaluation, testing, and implementation of new software versions and systems.
  • Collaborate closely with local IT users and provide qualified user support and assistance.
  • Contribute to training initiatives and knowledge dissemination within the organization.

To succeed in this role, we see that you have:

  • Post-secondary education in IT, systems science, digitalization, business development, or equivalent experience.
  • Experience in system implementation, system management, and working with digital workflows.
  • Good understanding of how IT support interacts with business processes.
  • Experience working in project form, preferably as a coordinator or project manager.
  • Ability to express yourself well in Swedish in both speech and writing.

It is meritorious if you also have:

  • Experience in change management or process development.
  • Familiarity with working closely with end-users and conducting training.
  • Basic technical understanding of integrations and system environments.

Personal qualities

We place great importance on your personal qualities and are looking for someone who is:

  • Structured, solution-oriented, and self-driven.
  • Communicative and pedagogical with a genuine interest in supporting and developing others.
  • Collaborative and comfortable interacting with different roles and functions.
  • Curious and driven with a desire to improve and streamline working methods.

NCC offers

At NCC, we want to be an attractive employer with employees who thrive, develop, and feel good. Therefore, we offer you a wide range of employee benefits. NCC has collective agreements for all employees, providing a solid foundation of security and a clear framework so you know what applies to your employment. We also offer insurance, reduced working hours, wellness grants, and other offers and discounts through our benefits portal Benifex.

Contact and application 

If you have questions about the position, please contact Stefan Gardlow, Specialist Manager at 079-067 03 52 or Fredric Westling, HR at: 070-721 78 72. The location is flexible but in one of the following places: Umeå, Sundsvall, or Gävle 

Selection is ongoing, so submit your application today! The last application date is 2026-01-20. 

Build with us and get the industry's best colleagues

At NCC, we are driven to continue developing, whether it concerns our construction projects or our personal skills. Every day, we drive the industry's most exciting and complex construction projects forward in close collaboration between our employees, partners, and clients. With us, you are a significant employee contributing to the landmarks that define our cities and communities. Here, our employees take an active role in a corporate culture based on stable values and behaviors for a safe and secure workplace. Our combined competence and diverse backgrounds make a difference.

 NCC - one of the leading companies in the Nordic region

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