Administrators for Reception Summer Temporary Positions

Are you ready for a bigger task? We are now looking for administrators for the reception for summer temporary positions who are service-oriented and have a strong sense of legal security. With us, you will develop and gain life experiences together with engaged and friendly colleagues, while your work contributes to increasing safety and reducing crime in Sweden.

The Police Authority is Sweden's largest authority with about 40,000 employees across the country and is organized into seven regions, several common departments, and a secretariat. Region East consists of three police areas: Södermanland, Östergötland, and Jönköping. The Östergötland police area is part of the East Police Region and is divided into three local police areas: Linköping, Norrköping, and Motala, an investigation section, and a secretariat.

We are now seeking staff for summer temporary positions in the reception located in Motala. Work may occur throughout the police area as needed.

JOB RESPONSIBILITIES

The reception is the Police Authority's face to the public and often the first contact for the public and an important point of contact. The operation is both a governmental exercise and a service function with availability for both external and internal service. Working as an administrator in the reception is a significant role in strengthening trust in police operations through engagement, quality, and security in handling cases as well as efficiency. In the reception, a varied job with many different tasks is offered. Here, you meet our citizens with various police-related matters. A large part involves handling passports and travel documents. Other common matters include handling lost property, receiving reports, weapon reception, and administration in case handling.

Main Job Responsibilities:

• Handling of passports and national ID cards
• Lost property handling
• Permit handling
• Receiving reports
• External and internal service
• Some weapon and ammunition handling
• Answering phone calls and emails.

A prerequisite for being considered for the temporary position is that you can complete the introduction and basic training in RES during one of the sessions offered in March, April, or May. The introduction and training total 13 working days. Training may take place at another location.

QUALIFICATIONS

• Complete upper secondary education
• Experience in reception work or other work involving customer contacts through personal meetings and administration, in recent time assessed as relevant for the position
• Good computer and system skills
• Good knowledge of Swedish, both spoken and written
• Good knowledge of English, both spoken and written
• Driving license B

It is meritorious if you have recent work experience in:

• Case handling in the RES system
• Studying at the police education
• Lost property handling in police systems
• Receiving reports
• The Durtvå system
• Cash handling assessed as relevant for the position
• Work experience in customer service.

We place great importance on personal suitability, where we value that you are meticulous, service-oriented, and flexible, as well as having a strong sense of legal security. As the face of the police, you are representative and trustworthy. You have a very good ability to create good relationships with the public and colleagues and enjoy working independently as well as collaborating with others. At times, there is high pressure in the reception, so it is very important that you are stress-resistant and have a good ability to handle work peaks while maintaining a high service level and quality.

We will place great emphasis on personal qualities.

OTHER

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirement profile for this recruitment, and your answers form the basis for the selection process. It is therefore important that you answer clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be fulfilled at the time of application.

After the temporary employment ends, there may be an opportunity for intermittent employment (hourly employment).

We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit.

If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application.

If you wish to supplement your application, please contact the responsible HR consultant.

An employment with the Police Authority may start with a six-month probationary period.

The Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development.

Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, and efficiency and service. As an employee within the police, you are expected to act according to these and contribute to their maintenance. This is a prerequisite for legal security, legal certainty, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police. Please read more about the police and our operations at polisen.se

Warm welcome with your application!

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