Insurance Investigator at the Social Insurance Agency

Every year, the Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor each year. These are everyone's tax funds that we manage. It is a significant responsibility. Therefore, we thoroughly examine each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

Here, you will have a varied assignment with great opportunities to influence how your workday looks. To thrive with us, you should be accustomed to working on multiple tasks simultaneously and value teamwork. We work for a health-promoting work environment and to ensure that each individual receives a safe and efficient processing experience.

Effective Investigations, Analyses, and Customer Contact

As an insurance investigator, you are a state employee tasked with investigating to ensure that the right person receives the right compensation at the right time. When you work with care allowances, you will be in contact with parents who have children requiring special care and supervision due to illness or disability. In your work with additional cost compensation, you will interact with individuals who may need assistance with additional costs for daily living due to disabilities. In your work, you will make assessments through qualified investigations and analyses of documentation, primarily medical statements. You will then present proposals for decisions to specially appointed decision-makers. Contact with individuals occurs via phone and in writing. You will gather information and collaborate with, among others, healthcare and municipalities. As an insurance investigator, you will handle confidential information, which requires a higher standard of proper handling. Therefore, it is important that you have a strong awareness of security.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals
• acts on their own initiative and takes responsibility for achieving good results
• has a systematic and meticulous work approach
• can understand and analyze complex issues
• has good communication skills, both verbally and in writing
• is proficient in using a computer as a work tool.

It is advantageous if you

• have worked with investigations and made decisions that have affected individuals
• have good knowledge of how to professionally meet people in various life situations
• have knowledge of different types of disabilities.

We place great emphasis on your personal qualities.

Other

A number of positions, permanent, full-time, with start date according to agreement. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. The possibility of remote work exists if the job allows it. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Kristianstad

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact Persons

Manager: Anders Nilsson, 010-112 70 48, (for questions about the position). HR Specialist: Emma Månsson, [email protected] (mailto:[email protected]), 010-111 34 24, Lisa Berglin, [email protected] (mailto:[email protected]), 010-113 45 08 (for questions about the recruitment process). ST: Annica Borg 0 101176132, Saco-S: Malin Jonsson, 010-111 73 54, Dafnie Lindström, 010-112 26 78, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application no later than January 11, 2026. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to BankID, please call the HR specialist named in the ad for assistance with submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal certainty, and good service.