Insurance Investigator at the Social Insurance Agency

Every year, the Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. It is everyone’s tax money that we manage. It is a great responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

We work in teams with a strong focus on cohesion, community, and helping each other. With us, you will have a flexible work environment, the opportunity for remote work, and a healthy workplace. Balance between work and leisure is important to us, and we offer, among other things, flexible hours, wellness hours, and wellness benefits. Our good work environment is our strength.

Production-oriented work with investigations and coordination

As an insurance investigator, you are a state employee tasked with investigating to ensure that the right person receives the right compensation at the right time. In your work, you assess whether the individual is entitled to activity compensation by conducting qualified investigations and analyses of documentation, primarily medical statements. You then present proposals for decisions that are made by specially appointed decision-makers.

You also identify the individual's need for interventions to actively plan and coordinate rehabilitation together with the individual. You are responsible for contacts and collaborations with others that the individual may need support from, such as the Employment Agency, healthcare, and possibly parents and schools. You meet the individual via digital channels and in personal meetings. As an insurance investigator, you handle confidential information, which places higher demands on proper management. Therefore, it is important that you, who will work with us, have a high level of security awareness.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals
• acts on their own initiative and takes responsibility for achieving good results
• has a systematic and meticulous working method
• can understand and analyze complex issues
• has good communication skills, both spoken and written
• has a good ability to use a computer as a working tool.

It is meritorious if you

• have worked with investigations and made decisions that have affected individuals
• have good knowledge of how to professionally meet people in various life situations
• have experience collaborating with various external actors.

We place great importance on your personal qualities.

Other

A number of positions, permanent, full-time, starting April 7, 2026. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Remote work is possible if the job allows it. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Skellefteå.

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact persons

Manager: Tina Siikavaara, 010-112 15 97 (for questions about the position). HR specialist: Lisa Berglin, email [email protected] (mailto:[email protected]), 010-113 45 08 (for questions about the recruitment process). ST: Marie Lindegren, 010-111 67 53, Saco-S: Tobias Schelin, 010-114 24 90, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by January 4, 2026. Please upload your degree certificates, grades, and certificates with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal certainty, and good service.