Vacant job

Are you passionate about business and want to meet customers both in the office and remotely? This is the job for you. At Swedbank, you have the opportunity to:

• Meet our prioritized customers in scheduled meetings digitally or physically at our offices.
• Contribute to increased customer satisfaction by identifying customer needs and being proactive with solutions.
• Collaborate with colleagues in other functions by directing customers to the right expertise when needed.
• Work together with brokers at Fastighetsbyrån.
• Develop in your role as an advisor alongside your colleagues who work with the same tasks.

In this role, you need:

• Swedsec Advisor License, Mortgage License, and Insurance Distribution, IDD.
• To have good structure and take responsibility for your tasks in your role.
• To be curious and willing to try new things and tools.
• To be attentive and listen to the customer, creating trust in the customer meeting.
• To be generous and share tips with your colleagues.

With us, you can experience:

• Personal and professional development through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when it suits the role.
• Benefits (https://www.swedbank.com/sv/work-with-us/compensation-and-benefits.html) such as our offers for employee banking products, pension plans, stock-based reward programs Eken, and voluntary group insurance.

Join our team and...

…you will, together with 16 other customer advisors in Northern Gothenburg, be responsible for scheduled meetings where we meet customers both digitally and physically at the office and provide comprehensive advice on personal finance. We focus on proactivity and meet customers in all our channels, scheduled meetings, and by phone.

We have good collaboration with colleagues in other roles and direct customers appropriately based on their needs. You will have experienced advisors with both broad and deep expertise as colleagues. Through a strong customer focus and generous sharing of knowledge and tips with each other, we create success and contribute to satisfied customers.

We are now looking for two advisors to work at our offices in Kungälv and Stenungsund. Welcome with your application.

Helena Olofsson, your future manager

In this recruitment process...

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process.

Information regarding the process of AI chatbot Hubert Immediately after you have submitted your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is done in an objective and structured manner based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & Privacy Your privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here (https://jobs.swedbank.com/privacy_policy).

We look forward to your application by 2025-12-07.

Location: Kungälv and Stenungsund

Recruiting manager: Helena Olofsson

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore ask for no contact with advertising sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.