Vacant job

About the Company

The company will be presented at the first interview meeting along with the responsible recruiter.

Your Role

In this role, you will be a key person in the daily order-to-cash flow, where you will work to ensure that logistics, orders, and deliveries run smoothly. You will also analyze data related to customer order and complaint behaviors to identify improvements that enhance service and create cost savings.

As a link between Back Office, Sales, and Supply, you will help drive both daily operations and improvement projects that contribute to developed and more efficient processes.

Main Responsibilities

• Daily management of the operational flow within order to cash (e.g., order placement and adjustment of lead times)
• Monitoring and oversight of transport and delivery
• Invoicing and follow-up
• Handling and follow-up of complaints
• Analysis of customer behavior, order and complaint patterns, and implementation of optimizations
• Identification and implementation of cost savings within the order to cash flow
  

Your Profile

Requirements:

• High school education
• At least 3 years of experience in service-related and administrative work, such as customer support, back office, or equivalent
• Experience with SAP
  

Preferred Qualifications:

• Experience with Salesforce
• Previous work in administration related to operations and logistics
  

Personal Characteristics

We are looking for a driven and structured individual with a genuine interest in problem-solving and improvement work. You thrive in a communicative role and have a natural service mindset, both in conversations and in your work within systems. With your analytical skills, you can quickly understand complex flows, identify root causes, and find solutions that contribute to both efficiency and higher quality.

You are meticulous, stress-resistant, and used to prioritizing multiple tasks without losing focus. With an eye for detail, you ensure that nothing falls through the cracks while maintaining a holistic perspective and focusing on solutions. If you also find it enjoyable to work with logistics, systems, and detective work to solve problems and improve processes, you will thrive in this role.

Start: At the turn of the year, considering any notice period
Scope: Full-time consultancy assignment until mid-September 2026, with very good chances of permanent employment
Location: Häggvik

Recruitment Process

In this recruitment process, the company collaborates with the consulting and recruitment firm Clevry. At Clevry, we believe that soft skills are just as important as hard skills. We apply ongoing selection, and the position may be filled before the application deadline. If you have any questions about the position or the process, please contact the responsible recruiter at [email protected]. We warmly welcome your application today!

About Clevry

For over 30 years, Clevry has been at the forefront of a more soft skills-driven work life in talent acquisition, assessment, and advisory. We operate globally with clients, consultants, and candidates from North America to Singapore, with headquarters in Brighton, Stockholm, and Helsinki. Our 150 soft skills-certified recruiters, business psychologists, and experts are always at your service.

Feel free to follow us on LinkedIn Clevry Sweden (https://www.linkedin.com/company/clevry/mycompany/)