Vacant job

Are you a person who likes to take action immediately, keep things organized, and get things done — and do you thrive when no two days are exactly the same?

Then this might be the role you are looking for.

We are Ordine — a fast-growing tech company that develops smart cash register systems and digital solutions for restaurants. We make it easier for restaurants to process payments, work smoothly, and provide their guests with a better experience.

We are now looking for a Business Operations Coordinator — someone who keeps everyday operations running, takes initiative, solves problems, and ensures everything flows smoothly both internally and externally.

This is a role for you who enjoys structure and responsibility — but also appreciates variety and new challenges.

Your Role

As a Business Operations Coordinator, you will be a hub in the organization and an important part of the team. The role combines administration, coordination, customer contact, and project-like tasks — making the work both varied and meaningful.

You will, among other things:

• Manage support cases and provide customers with a smooth experience
• Plan deliveries, orders, and keep track of inventory
• Manage onboarding processes and administrative flows
• Assist with internal activities, merchandise, and office projects
• Be on-site with customers when needed (installations, support, or follow-ups)
• Read situations and solve problems before they become problems
• Be an operational support to the CEO and the team in daily operations
• Manage updates in our systems
• Ensure that things do not fall through the cracks — but get done

Sometimes the role is practical. Sometimes administrative. Sometimes it’s about solving problems no one has seen — yet.

And that’s what makes the role fun.

Who are you?

You are likely a person who:

• Gets things done even without instructions
• Is structured and detail-oriented
• Thrives on variety and a fast pace
• Is social, service-minded, and confident in communication
• Has energy, takes initiative, and enjoys responsibility
• Dares to take charge — but does so with humility and a solution-focused mindset

This is not a role for someone who wants to wait for tasks or hide in a corner — but for you who enjoys when people trust you, and you deliver.

Requirements

• Experience in administration, coordination, customer service, or a similar role
• Familiarity with working in digital systems (e.g., Office/Google Workspace, CRM, support systems)
• Good communication skills in spoken and written Swedish
• Ability to work in a structured manner and manage multiple tasks simultaneously

Preferred (but not required)

• Experience in customer support, onboarding, or technical support
• Experience in SaaS, the restaurant industry, or startup environments
• Driver's license (B)
• Experience creating simple graphic materials (e.g., in Canva, presentation materials, or flyers)

Why You Will Thrive

• You will have a role where you make a difference every day
• You will be an important part of the team, not just “one of the crowd”
• You will work closely with decision-making and can influence a lot
• You will grow with the company — both in responsibility and role
• You will have freedom under responsibility and room to develop

We have a fast pace, a high ceiling, and a lot of laughter.

This is what we offer

• A role with variety, development, and significant responsibility
• A workplace where ideas are welcomed and decisions are made quickly
• Opportunity to shape structure and working methods in a growing company
• A team that is unpretentious, engaged, and fun to work with
• Central office in Gothenburg with a view of Ullevi, close to public transport.
• High wellness allowance, modern tools, good equipment — and really good coffee ☕

How to Apply

Applications are made via the form.

You don’t need to write a long application — but we want to hear your own voice.

Start your personal letter with the sentence:

“I believe that I would both fit and thrive in this role because…”

Note: Obviously AI-generated texts or mass mailings will be filtered out.

We are looking for people who have read this and are genuinely curious about the role.

We are interviewing continuously — the position may be filled before the ad is taken down.

Does this sound like you?

Submit your application — we look forward to reading it.