Vacant job

Do you speak Finnish and Swedish – and want to start or develop your career in IT?

Then this could be the role for you! Advania is now looking for a Finnish-speaking IT support technician for its in-house team in Stockholm, starting after the New Year.

Here you will have the opportunity to grow within IT in a family-oriented company that truly invests in its employees. You will be part of an engaged team that works together, supports each other, and has fun along the way.

About the position

Advania is a leading provider of customer-specific IT solutions and has offices in 13 locations in Sweden. At Advania, you will work in an inclusive environment with colleagues who are passionate about technology, service, and collaboration.

This position is a direct recruitment, meaning you will be employed directly by Advania. The recruitment process is managed by Professionals Nord. For questions, contact [email protected].

You are offered

• A solid introduction and the opportunity to shadow experienced colleagues
• A family-oriented company focused on well-being and development
• Good benefits, including a generous wellness allowance
• A pleasant office in Liljeholmen, Stockholm
• Great development opportunities within IT – in the long run, you can deepen your technical skills or broaden your expertise in other areas of the company

Job responsibilities

As an IT support technician, you will be part of a team of 27 colleagues who together are responsible for support to one of Advania's larger clients. The group works closely together and speaks several Nordic languages – Swedish, Danish, Norwegian, Finnish, and German.

In this role, you will assist the client's users with IT-related questions, primarily via phone, email, and in ServiceNow.

Common tasks may include:

• Support to end-users with a focus on service and problem-solving
• Troubleshooting in Windows and Mac environments
• Access administration in Active Directory
• Assistance with VPN connections
• Follow-up and closure of cases
• Reporting recurring issues to improve support

We are looking for someone who

• Speaks Finnish and Swedish fluently, and has good English skills
• Has an interest in IT and wants to develop in the field
• Has basic knowledge of the Office suite

It is a plus if you have experience in service professions, such as customer service, but the most important thing is your willingness to learn and grow.

To thrive in this role, we believe you are a team player with positive energy, who enjoys helping others and is curious about technology.

Additional information

Start: After the New Year

Scope: Recruitment

Location: Stockholm, Liljeholmen

Selection: Ongoing

Contact: Lucas Bryggman

Please note that a background check will be conducted for all candidates in the final stage of the recruitment process.