Customer Service Representative at Bredband2

Are you driven, engaged, and enjoy a service-oriented job? Then we have the perfect position for you as a customer service representative at Bredband2!

At StudentConsulting, we have the great honor of working with recruitment for a strong and creative brand like Bredband2. Bredband2 is Sweden's third-largest provider of fiber-based services and provides over half a million customers with internet at home and at work every day. They offer user-friendly communication services such as internet, telephony, data centers, and mobile broadband to both private and business customers.

In the role of customer service representative, you will have the opportunity to develop your technical skills as well as your ability to engage with customers. Over time, you will participate in more training in areas such as invoicing, email, and chat. In your daily work, you will receive close coaching and support from your immediate team leader, where both work and well-being are discussed. A good working environment and development are highly prioritized. Your own ideas and initiatives are warmly welcomed to improve work processes.

The main tasks will include receiving incoming phone calls from private customers and eventually handling inquiries via email and chat. Your most important task will be to provide customers with the best possible service and assist them based on their needs. You will also work with technical support, troubleshooting, and various administrative tasks related to phone calls.

This is a direct recruitment, which means that StudentConsulting manages the recruitment process, but you will be directly employed by Bredband2. Working hours are scheduled during office hours, Monday to Friday, but weekend work may also occur. The employment rate is 100%, and the position starts at the end of February.

WHAT WE ARE LOOKING FOR

• You have previous experience in customer interaction and enjoy providing support
• You are driven, engaged, and goal-oriented
• You have a technical interest and want to learn more in the field
• Previous experience in technical support is an advantage

Every day, Bredband2 invests in development, appreciation, and community among employees and leaders in the organization. Feedback is an important part of their culture, and every month they measure employee satisfaction and which issues they need to focus on in the coming month. At Bredband2, you get a real chance to influence your workplace!

Do you want to find your future workplace and think the description above fits you? Submit your application today, as selection and interviews are ongoing!

ABOUT THE COMPANY

The multi-award-winning StudentConsulting is one of Scandinavia's largest and leading recruitment and staffing companies, focusing on students, graduates, and vocationally trained individuals. Thanks to a large network and extensive experience, we have filled over 20,000 jobs in the past year. We offer interesting and challenging positions in both full-time and part-time roles in areas such as IT, technology, finance, administration, HR, marketing, customer service, sales, industry, production, logistics, and transport. Find your future at www.studentconsulting.com