Tech Enthusiast Wanted for Service Desk

Gigstep AB

Skåne län, Malmö

Previous experience is desired

~39 400 kr / per month ->
Fixed monthly, weekly, or hourly salary

Published 2025-01-10 Permanent employment Full time

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21 days left
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Everyone is passionate about different things, but to succeed in this role, you need to love tech. Maybe as much as Cookie Monster loves cookies... For us, being a tech nerd is a positive thing; we are impressed by those who have found their niche and are passionate about it!

You will be part of a competent team where you will learn a lot. Here, you will be able to combine your tech knowledge with your sense of service in a wonderful mix.

Via phone and email, you will assist customers with their tech-related issues. You will work in a ticketing system, and troubleshooting is something you do daily. It is very beneficial if you are familiar with some of the following points:

- Active Directory

- DNS, DHCP, TCP/IP

- Citrix

- Windows Operating Systems

- Outlook & Exchange

- MS Office & O365

- Printers & printer management

- Hardware-related issues

A genuine interest in tech is a must. If you have previously worked in a service desk, that is a big plus, but not a requirement. We prefer that you have studied something within IT, especially enjoying networking courses. Being fluent in both Swedish and English is a requirement.

Welcome to our lovely team where humor mixes with good cookies and a strong focus on providing excellent service to our customers!