Vacant job

Your Role

Based on one of Sweden's most beloved membership programs, we have vast amounts of data that enable us to create precise and inspiring communication in our own channels. Your goal is to develop customer relationships and enhance loyalty among Åhléns members. The department is also responsible for communication for Åhléns subsidiaries Designtorget and Åhléns Outlet. Your tasks will include:

• Ensuring that the right target group receives the right communication in our own channels such as email, SMS, and postal mailings, both for Åhléns and its subsidiaries Designtorget and Åhléns Outlet.

• Together with our other Campaign Manager, be a superuser in our current communication platform Adobe Campaign

• Create and follow up on personalized campaigns in various systems and ensure that the right member receives the right offer

• Set up trigger and behavior-driven flows in the campaign system

You will be part of the Loyalty & Customer Analysis team, which consists of eight people, and you will report to the Head of Loyalty & Customer Analysis. We are a positive group that enjoys looking forward and seeing how we can improve in everything we do.

We Offer You:

Åhléns has been in many Swedish hearts for over 120 years. With a long history in retail, we continue to be driven by constant development. With us, you will be part of an exciting journey where we combine our history with innovation and new ways of working to create a profitable and sustainable future.

You Bring:

• Experience in CRM with a focus on email campaigns

• Experience with Adobe Campaign, Bloomreach, Antavo, Session M, Voyado, Salesforce, or other CRM systems is a plus

• Preferably experience from the retail sector

To be successful in this role, we see that you are a team player who thrives in environments where you can create results together with others. You work data-driven, want to measure results, and are analytical, meticulous, and goal-oriented in your approach. You have a good ability to plan and structure your work and enjoy working in a fast-paced environment.

Åhléns is a fast-paced organization where a lot happens. With you on the team, we will become even better!

About the Recruitment

The position is a parental leave cover for 1 year starting in November. You will be based at our headquarters at Dalagatan 100 in Stockholm.

Selection and interviews may take place on an ongoing basis, and the position may be filled before the application deadline, so submit your application today!

As a Campaign Manager CRM at Åhléns, you will be part of a passionate team driven by business acumen and entrepreneurship. We give you trust and the opportunity to grow in a developing environment. With that, we warmly welcome you to Åhléns!