Vacant job

About Morot & Co

Morot & Co is owned by Nordic Mediafy AB, part of the Bonnier Group. With personality, creativity, and courage, we approach the corporate gift industry in a new way. We also help companies create and deepen their relationships with customers.

The culture at Morot & Co and Mediafy is characterized by joy, curiosity, openness, and a strong desire to do our best in everything we do. We are a cheerful and wonderful team with great job satisfaction and a lot of energy.

We value the social aspect of our team and always enjoy welcoming new colleagues.

Morot & Co is Mediafy's strategic growth area, and since our launch in 2019, we have been on an exciting journey.

We need you!

It is once again time to strengthen the team for the upcoming peak season. Autumn and Christmas are the busiest and most fun times of the year, and we need several amazing employees who love service and quality to complement our sales and support team!

Seize the opportunity to boost your work experience and development at an ambitious growth company - where values such as empathy, innovation, and sustainability are in focus.

It is important that you have the willingness to deliver top-class service, whether in direct contact with customers or through support to our regular sales staff. You love the feeling of being able to support someone in a way that makes them feel secure and satisfied.

Previous experience in customer service and/or sales support is an advantage but the most important thing is your personal qualities and your willingness and ability to do a good job. If you do not have any previous work experience, we see it as a positive if you complement your application with grades from school/education. You can easily attach documents in the next step.

As you will be an important relief for our regular staff during a limited time when there is much to do - it is important that you are a quick learner, confident in taking your own initiatives, and accustomed to working with computers and data systems as tools.

Main Responsibilities

• Handle incoming support inquiries via email and phone
• Manage dialogue with our partners and suppliers
• Handle and deliver gift card orders (physical and digital gift cards)
• Other administrative tasks as needed/possible

Your Qualities

• You are confident in yourself
• You are eager to do a good job
• You find it enjoyable and valuable to learn new things
• You want to contribute in a decisive way for the team to succeed!
• You thrive in teamwork and have good collaboration skills
• You are resilient and efficient without compromising quality or accuracy
• You have good social skills and intuition
• You are familiar with data and systems
• You are flexible and solution-oriented when circumstances change
• You speak and write fluent Swedish

Desirable Skills and Experience

• Experience with Microsoft Outlook
• Experience with Zendesk
• Experience with Magento
• Experience in customer service/support
• Experience as sales support/coordinator/assistant

We Offer

• Temporary employment during the period of October-December/January with a chance of extension
• Working hours Monday-Friday 8:30 AM - 12:30 PM during training (October)
• Working hours Monday-Friday 8:30 AM - 5:00 PM (1-hour lunch) for the remaining agreed period
• Hourly wage according to agreement
• Generous wellness allowance and pension contributions from the first day of employment
• Development and increased experience at a fun growth company with engaged colleagues and managers!