Vacant job

Are you an engaged and flexible person who wants to work with a customer-focused approach? Do you also have previous experience in customer support and working in a changing environment? HoistSpar is now looking for an energetic Customer Services Representative to join their team in Stockholm. 

You will be based at their headquarters in central Stockholm and be part of a wonderful team. Here you will work in an open climate with high ceilings and close to decision-making. HoistSpar has a big heart for the customer, is happy to share their knowledge, and “links arms” to make their customers even more satisfied!

Hoist Finance was founded in 1994 and has since its inception enjoyed strong and profitable growth for several years, and today operates in thirteen European countries. HoistSpar was founded in 2009 and is administered by Hoist Finance AB, offering savings accounts to businesses and individuals, with the majority being private individuals today. 

Your responsibilities

• Handle inquiries via phone, messages, email, and letters 
• Manage administrative tasks related to customers and their savings accounts 
• Update the website, internal routines, and processes 
• Manual administration during customer onboarding and offboarding

In the role of Customer Services Representative, you will work in a position with varied tasks and be responsible for customer service closely with other colleagues in the HoistSpar team. 

Your profile

• Service-minded, positive, and meticulous
• Enjoy working in a changing company under strong growth
• Unpretentious and enjoy working in teams as well as individually
• You like to juggle multiple tasks and can easily prioritize 
• You have experience in customer service 
• Fluent in spoken and written Swedish and English 

The position is a full-time employment, and you will be employed by Hoist Finance. 

We are interviewing continuously, so please submit your application today!