Vacant job

About us

Loggamera is a Swedish Proptech company that makes properties smarter and more sustainable. We help property owners, housing cooperatives, and community associations reduce energy costs through individual measurement (IMD), data analysis, and energy optimization.

We also collaborate with installers – electricians and technicians – to create comprehensive solutions that include everything from charging stations and solar panels to data-driven energy monitoring. The culture at Loggamera

With us, responsibility and ownership are in focus – we believe in giving people the freedom to drive their work forward and develop in their roles. Here, the atmosphere is open, unpretentious, and not top-down. We value curiosity and engagement, and if you show drive, there is always room to grow and take on greater responsibility.

We strive to create a work environment where everyone feels good, thrives, and has the right conditions to do a great job.

Your role with us

As a Customer Success Specialist, you are the link between our customers, installers, and our platform. You assist our customers with onboarding, solve technical issues, and ensure that our solutions create value.

Your tasks:

• Onboarding: Set up new customers in our platform and guide them through the startup process.

• Support: Answer questions, troubleshoot technical problems, and find solutions with curiosity and drive.

• Installer contact: Collaborate with electricians and technicians to ensure everything runs smoothly.

• Documentation: Briefly and clearly document cases in our system Jira and follow up to ensure nothing falls through the cracks.

Who are you?

We believe you are a problem solver at heart who enjoys finding answers and making things work.

You are:

• Communicative and pedagogical – you make technical solutions easy to understand.

• Curious and structured – you tackle challenges and document clearly.

• Technical – you have a basic understanding of configuring devices, simple networks, and general troubleshooting of systems.

• Experienced in customer support, preferably in case management systems like Jira.

It’s a plus if you:

• Have worked with installers or in technical customer-facing roles.

• Have previous experience in Customer Success or similar customer-facing roles.

• Have a B driver's license.

Why Loggamera?

With us, you will have a day where no day is the same. You will be an important link between our customers and technology – and you will help create a smarter, more sustainable future.

We offer:

• An innovative company where your contribution matters.

• A supportive team that values collaboration and laughter.

• Opportunities to grow in an exciting and expanding industry.

Practical information

• Location: At our office in Täby but with room for flexibility.

• Extent: Full-time.

• Salary: 33,000 – 40,000 depending on experience.

Does this sound like you? Submit your application directly!