Vacant job

Are you an engaged and flexible person who wants to work with a customer focus? Do you also have previous experience in customer support and working in a changing environment? HoistSpar is now looking for an energetic Customer Services Representative to join their team in Stockholm. 

You will be based at their headquarters in central Stockholm and be part of a wonderful team. Here, you work in an open climate with high ceilings and close to decision-making. HoistSpar has a big heart for the customer, willingly shares their knowledge, and “links arms” to make their customers even happier!

Hoist Finance was founded in 1994 and has enjoyed strong and profitable growth for several years since its inception, and today operates in thirteen European countries. HoistSpar was founded in 2009 and is administered by Hoist Finance AB, offering savings accounts to businesses and individuals, where the majority today consists of private individuals. 

Your responsibilities

• Handle cases via phone, messages, email, and letters 
• Manage administrative tasks related to customers and their savings accounts 
• Update the website, internal routines, and processes 
• Manual administration during customer onboarding and offboarding

In the role of Customer Services Representative, you will work in a position with varied tasks and be responsible for customer service closely with other colleagues in the HoistSpar team. 

Your profile

• Service-minded, positive, and meticulous
• Enjoy working in a changing company under strong growth
• Unpretentious and enjoy working in teams as well as individually
• You like to juggle many tasks and can easily prioritize 
• You have experience in customer service 
• Fluent in spoken and written Swedish and English 

The position is a full-time employment and you will be employed by Hoist Finance. 

We conduct interviews on an ongoing basis, so please submit your application today!