Vacant job

We are looking for someone who wants to take the next step in their career! With a burning interest in customer service and varied tasks, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

As a customer service representative, your role is crucial for good customer experiences and successful service. You will receive incoming calls, emails, chats, and help customers through engaged and meaningful service where you create well-adapted solutions for the customer's needs.

• Receive incoming customer calls and meet the customer's needs with professionalism and commitment

• Develop in various areas and tasks, in a dynamic work environment

• Work with administrative tasks such as emails, chats, and case management

• Offer tailored solutions to build valuable and long-term customer relationships

• Work towards set goals and receive ongoing support and feedback from your leader

• Salary according to collective agreements via Unionen and Almega.

• Two weeks of paid training and continuous coaching and training in your role.

• Great opportunities for career development within the company.

• Wellness allowance

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

• Has an interest in service and trying new areas and is driven to develop

• Has their sights set on success - a driven and committed star who wants to take their career to the next level!

• Enjoys collaborating to achieve common and individual goals.

• Is proactive and takes initiative in their work and contributes to the team's development

Previous experience in service is an advantage, but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish, both spoken and written

• Good knowledge of English

• Computer literate

• Approved high school education

• Start: By agreement

• Employment form: Initially, we offer a temporary position with good opportunities for permanent employment for the right person.

• Working hours: Our operations are running on weekdays, evenings, and weekends, which provides good opportunities for flexible working hours that work for you and the business.

Are you ready for the next step in your career? Don't hesitate - submit your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best response and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered promptly and with a high degree of service, quality, and efficiency.