Vacant job

We are looking for you who want to take the next step in your career! With a burning interest in customer service, sales, or technology, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

 About the position

As a customer service representative, your role is crucial for good customer experiences and successful service. You will receive incoming calls, emails, chats, and help customers through engaged and meaningful service where you create well-tailored solutions for the customer's needs.

• Receive incoming customer calls and meet the customer's needs with professionalism and commitment

• Work administratively in various systems with tasks such as email, chat, and case management

• Conduct upselling in some of our departments

• Offer tailored solutions to build valuable and long-term customer relationships

• Work towards set goals and receive ongoing support and feedback from your leader

 Our offer

• Salary according to collective agreement via Unionen and Almega.

• Two weeks of paid training and continuous coaching and training in your role.

• Great opportunities for career development within the company.

• Wellness allowance

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

 We are looking for someone who

• Has an interest in customer service, sales, or technology and is driven to develop in it

• Has their sights set on success - a driven and engaged star who wants to take their career to the next level!

• Enjoys collaborating to achieve common and individual goals.

• Is punctual and meticulous in your work performance and has an eye for quality.

Previous experience in service, sales, or support is a merit, but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish in both speech and writing

• Good knowledge of English

• Computer literate

• Approved high school education

• Start: By agreement

• Employment form: Initially, we offer a needs-based employment with good opportunities for permanent employment for the right person.

• Working hours: We offer weekdays, evenings, and weekends based on your availability!

Are you ready for the next step in your career? Don't hesitate - send in your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best answering and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency.