Vacant job

You do not need to be a police officer to work as an operator at the Regional Command Center.

Are you ready for a bigger task? We are looking for RLC operators for our organization who are communicative and have the ability to make decisions. With us, you will develop and share experiences with engaged and driven colleagues, while your work contributes to increasing safety and reducing crime in Sweden.

Workplace Description

The Regional Command Center of Region West, RLC, is responsible for police intervention operations throughout the region and is a section within the Operational Unit. The workplace consists of RLC operators, RLC commanders, duty officers, and regional incident leaders. At RLC West, approximately 1,400,000 phone calls and radio calls are handled, assessed, and prioritized each year. Here, the region's minute operational activities and any larger incidents that arise are managed.

The operations at RLC are characterized by a clear citizen perspective. RLC must maintain a very high availability in cases that require immediate or urgent police interventions and a high availability in other matters. The operations should be permeated by a desire to always provide citizens with good service.

Norms, culture, and equal treatment are an important part of our efforts to become an even more attractive workplace.

If you are interested in learning more about the role of RLC operator, you are welcome to a digital information meeting on January 14th at 6:00 PM. Registration is done via polisen.se/rlc

More information about the Regional Command Center and the work as an operator can be found here: https://polisen.se/jobb-och-utbildning/jobba-hos-polisen/jobb-regionledningscentralen/ (https://polisen.se/jobb-och-utbildning/jobba-hos-polisen/jobb-regionledningscentralen/)

Job Responsibilities

As an operator, you have a varied job. You answer 112 calls and in dialogue with citizens, you gather information, make assessments, document and prioritize calls, and take action in the investigation process. You work in several IT systems that help you search for information and create an overview of police resources in intervention operations. You lead and guide police resources in various assignments and ensure that your colleagues in the field can carry out their work safely. You work under the guidance and support of supervisors and have a nationally established prioritization order to assist you. The work takes place in an open office landscape, which facilitates opportunities for support and exchange of experiences in everyday life. The work can sometimes be perceived as mentally demanding, so to thrive in the role, you need to be secure, stable, and have good self-awareness.

The work consists of many points of contact, and as an operator, you collaborate internally within the Police Authority, but also externally with other authorities and partners such as SOS Alarm, the County Administrative Board, the Fire Service, and ambulance services in the region.

The work as an operator begins with thorough training that provides you with the right tools and conditions to take on the assignment.

Does this position sound interesting? Read more and apply via our website by January 26th: https://polisen.se/jobb-och-utbildning/lediga-jobb/2025/januari/operatorer-till-regionledningscentralen-rlc-goteborg/ (https://polisen.se/jobb-och-utbildning/lediga-jobb/2025/januari/operatorer-till-regionledningscentralen-rlc-goteborg/)