IT Resource Management Specialist and Coordinator in Organisational Support

Centric Professionals AB

Östergötlands län, Linköping

Previous experience is desired

21 days left
to apply for the job

IT Resource Management Specialist and Coordinator in Organisational Support

We are looking for an IT Resource Management Specialist and Coordinator in Organisational Support for an assignment with a client in Linköping, where you will work on developing and coordinating the IT Resource Management process and the tools used to support the process within the business area.

As a consultant at Centric, you will receive a secure employment and gain valuable work experience through assignments with our clients. Your consulting manager will support your development as you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.

Responsibilities

As an IT Resource Management Specialist and Coordinator in Organisational Support, you will:

  • Develop and coordinate the IT Resource Management process and the tools used to support the process within the business area.
  • Coordinate and lead Resource Management meetings.
  • Act as Business Solution Manager for the Resource Request flow and the ServiceNow module in use. Here, you will act as a requirements setter for development and support line managers and service owners in the process of ordering resources.
  • Support line managers in the Resource Request flow and, if necessary, act as Queue Coordinator for incoming requests.
  • Be responsible for training and support for new and existing line managers.
  • Coordinate communication regarding working methods, processes, and systems.

Your Profile and Qualifications

To succeed in this role, you need to be proactive, future-oriented, and have a strong interest in resource management and capacity planning. We are looking for someone with a customer-oriented and business-focused mindset, along with good analytical and problem-solving skills.

You are used to working independently but are also a team player. To thrive with us, you need to be service-minded and enjoy a dynamic environment where conditions can change rapidly. Your most important qualities are your willingness, interest, and strong commitment.

Experience Requirements:

  • Excellent communication skills.
  • Good understanding of business and financial management.
  • Fluent in Swedish and English, both spoken and written.
  • Bachelor's degree or equivalent work experience in information technology or a related field.
  • Experience in IT resource management and resource capacity planning.
  • Experience in line management, recruitment, or consulting procurement.
  • Experience with ServiceNow and Antura is a plus.

What We Offer

We help you achieve your personal goals. We believe that all our employees should continue to develop, whether they are juniors or have several years of experience. Therefore, we offer all our consultants qualified training and certifications in the latest technology. Moreover, as a consultant, you can create an individual training plan based on your specific areas of interest, with us covering the costs for both study materials and certifications. At Centric, you will quickly become part of the community through our internal and external activities where we meet and do something fun together.

More About Us

Centric is an IT company with approximately 380 employees, with offices in Stockholm, Gothenburg, Malmö, and Linköping. We specialize in renting generalists and mediating specialists, as well as offering outsourcing and system solutions within retail. We are a member of Almega Competence Companies and adhere to their collective agreement with Unionen.

Christian Gidlöv
+46 734159383
[email protected]

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