Vacant job

At Fastighetsägarna Service, we enjoy working towards clear goals and finding new ways to reach new heights. We believe in the power and creativity of our employees. Here, you have all the conditions to perform, thrive, and grow. Together under one roof, we simplify and create the future of property ownership. We are challengers!

Do you have a knack for both customer contact and numbers? Are you interested in the real estate industry and want to work in a company with a strong focus on the future? Start working with us as a fee and rent administrator and become part of a super team!

About the role

As a fee and rent administrator, you will be responsible for the administration of rents and fees, registration of transfers, local contracts, and rental of garages and parking spaces for our clients who are private property owners and housing associations. You will primarily be in contact with property owners, housing association boards, as well as residents, brokers, and banks.

You will be part of a team of 20 people who work together to answer customer inquiries over the phone, through a case management system, and in the digital customer portal. The team collaborates closely with our customer service, economists, and property managers, as well as other colleagues in the organization who work in areas such as technology and law. With us, you will have the opportunity to be an important part of the work to find new, better solutions and develop our work processes to make us even better.

Who are you?

You will join a company that wants and can achieve even more. Here, you work in a corporate culture where pace is our engine, and you feel secure in your desire to learn and your ability to find answers. For you to thrive in the role, it is important that you are self-driven and have a solution-oriented approach. We are and will be colleagues who take initiative and are one step ahead, and it is important that we dare to be challenged and try new things. Having fun together and being able to motivate each other within the team is also very important - we want you to feel the same when you choose us! Since the position involves a significant amount of customer contact, we believe your colleagues would describe you as a service-minded and unpretentious person who also has the ability to see the big picture. We also believe you have a fondness for numbers and a good business sense.

To take on the role, we see that you have:

• Post-secondary education in economics or experience from working in a similar role
• Experience working in a customer-facing role
• Good experience working with business systems and case management systems
• Good knowledge of Swedish and English in both speech and writing.

It is an advantage if you have worked in Unit4/PM as well as having good knowledge of Excel. Some legal understanding (housing and rental laws) is a plus but not a requirement.

Work with us!

We at Fastighetsägarna Service are experts in property management, and our passion is to simplify and create the future of property ownership. With 150 years in the industry, we know what needs to be done, and above all, how to do it in the best way. With us, we handle the entire management, including legal consultations, financial and technical management, as well as the sale of property products. Currently, we have a turnover of 300 million SEK per year and 280 employees.

We are all gathered at Alströmergatan 14 in Kungsholmen, and it is important to us that our employees feel good – every week there are leader-led training sessions in collaboration with SATS in our own premises, and we have a fully equipped gym. You also have access to Fastighetsägarnas training programs. Want to get to know us even better? Follow us on Linkedin. (https://se.linkedin.com/company/fastighetsagarna-service)

Apply!

At Fastighetsägarna Service (https://www.fastighetsagarna.se/om-oss/arbeta-hos-oss/), pace is our engine – so don’t wait until the last application date. If we receive an application from an interesting candidate, we will start the recruitment process immediately!

If you have any questions or concerns, you can of course reach me via the contact details on the right.

Best regards

Emelie Kyhlstedt

Head of fee and rent administration