Vacant job

Are you a service-oriented star with an interest in sales? In this role, you will receive calls from customers who have already shown interest – you can skip cold calling and instead focus on creating more business opportunities right from the start. We are looking for someone driven by results who wants to work towards clear goals – with the opportunity to influence your own salary through an attractive commission model. Here, joy, development, and career opportunities are combined in a large and stable company where your contribution truly makes a difference!

About the position

This is a full-time consulting assignment lasting 12 months. You will be employed by Bravura and work as a consultant at Telia. There are good opportunities for extending the assignment and for permanent recruitment to Telia in the long term.

The assignment period will be a mutual trial period where you as a consultant have the same security as an employee. For those new to the job market, consulting assignments are a great way to test different roles, make connections, and build a competitive CV.

Please read more about what it’s like to work as a consultant at Telia: https://www.bravura.se/karriar/telia/ (https://www.bravura.se/karriar/telia/)

About the company

Telia Company is a communications company within IT and telecommunications. They help businesses and individuals communicate in a simple, effective, and environmentally friendly way. Sweden has a world-class broadband infrastructure with well-developed fiber networks, and Telia is currently modernizing the entire mobile network with enhanced 4G and 5G. With approximately 21,000 employees in seven countries, of which 4,700 colleagues in Sweden, Telia offers the best connectivity in the best networks and continues to invest for a more digital and sustainable society.

Digitalization has connected people and allows us to talk, listen, watch, read, and express opinions, almost wherever we are in the world. Nations, businesses, and individuals meet across borders and continents, around the clock and year-round. Telia Company provides the foundations of the digital society that are crucial for creating a better future.

Welcome to Telia, better networks, better experiences!

Job Responsibilities

In the role of a salesperson, you will handle incoming calls and inquiries from Telia's private customers via phone. At the beginning of your employment, you will manage service calls from private customers to develop your knowledge of Telia's products and services. Once you are familiar with this, the goal is for you to take incoming order calls regarding questions related to an order or delivery of a product. Your main task is to listen to the customer's needs and provide the best possible service. Additionally, sales are a natural part of every call where you are expected to inform about Telia's service offerings and offer customers additional services.

At the start, you will receive a comprehensive introduction with both theoretical and practical training, providing you with all the tools you need to feel secure in your role as a salesperson. Throughout the assignment, you will have close communication with your immediate manager, which gives you continuous support and opportunities to develop in both service and sales.

You will work towards set goals and have the opportunity to influence your salary through a bonus system. The commission is something we expect to grow month by month, and you have excellent opportunities to reach 10,000 SEK per month.

• Answer incoming calls from customers

• Find solutions to customer questions and problems

• Identify sales opportunities by conducting needs analyses and reviewing service offerings

Education, Experience, and Personal Qualities

• Completed high school education

• Good knowledge of Swedish and English, spoken and written

• Previous work experience, preferably in customer service and/or sales, is an advantage

We believe that you who apply for the position are a person who has the interest, willingness, and ability to help others and strive to deliver solutions. You focus on the customer and are calm, attentive, and accommodating in your approach. To thrive in the role, we see that you actively seek new challenges, set high goals for yourself, and work hard to achieve them. Furthermore, you maintain your motivation despite challenges and work until results are achieved. You take initiative in your work and thrive in a social role with a varied pace of work.

Other Information

Start: September 8  Location: Gothenburg Salary: Fixed salary + commission

As part of the recruitment process, a credit check will be conducted, and a criminal record extract will be requested.

The position will be advertised during the summer, where Bravura will conduct phone screenings and interviews on an ongoing basis. Telia will start meeting candidates from week 32 for physical tours at the office in Gårda. 

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will take down the ad when enough candidates have applied. If you are shortlisted for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please contact our support:

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

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