Job Advertisement: Customer Service Representative

Momentum Industrial AB is a market-leading distributor of industrial components to the Swedish and Norwegian industries. Our mission is together for a sustainable industry, which means that we exist to contribute to creating a sustainable industry from a social, environmental, and economic perspective together with our stakeholders. We have a turnover of approximately 1.3 billion SEK and employ 330 talented individuals. Momentum Industrial AB is part of the Momentum Group, which is listed on the Stockholm Stock Exchange. For more information, please visit our website: www.momentum-industrial.com (http://www.momentum-industrial.com)

RESPONSIBILITIES

Your responsibility is to ensure that customer service, order reception, and sales to our customers are handled with the high level of service and good business acumen required. You will handle customer service via phone and email to both existing and new customers. You will also support the field sales team with inquiries and quotes. The position also involves providing technical support and advice to customers. The role as an advisor on the application areas of our products is important; a professional approach in your interactions with our customers and your technical curiosity and willingness to help will determine how well you succeed in your role.

Borås is a smaller district, which means that the position includes in-store service as well as other tasks related to the district. We provide ongoing internal training in our product and service areas, and you will have a knowledgeable team to support you.

QUALIFICATIONS

Previous experience in the industry is an advantage but not a requirement. You will receive training in the product and service areas we operate in, as well as necessary training in our business systems. We expect you to speak and write Swedish fluently.

You are open and straightforward with a genuine interest in business development and in creating and developing long-term customer relationships through a value-based approach. You have a good ability to achieve results through effective planning, execution, and follow-up. You do not need to be an expert in all technical areas from the start, and if you are the right person, we would like to see you as a long-term member of our team. We know that diversity enriches and are looking for someone who can complement our team with your skills, experience, and personality.

We offer a professional, engaging work environment with a lot of responsibility and opportunities for personal development. We are a well-knit team where everyone has a strong focus on the customer, and the atmosphere among us should be positive and energizing.