Experienced and Engaged Support Technicians Wanted for IT Support at Centric

Do you enjoy having fun at work while operating in a dynamic environment and learning new things? Then we might have the assignments for you! We are looking for experienced and engaged support technicians for IT support at several of our clients.

As a consultant at Centric, you will have a secure employment and the opportunity to gather valuable work experience through assignments at our clients. Your consultant manager will support you in your development by providing you with new experiences and knowledge continuously. This is an excellent opportunity to build a career.

Job Responsibilities

Your main tasks will involve receiving calls from users in need of technical support. Support and troubleshooting will be done via remote control tools and/or over the phone. You will primarily work in a Windows environment, but Mac environments may also be present. Tasks include managing accounts and groups in Azure AD, troubleshooting networks, supporting Microsoft 365 and its applications, as well as performing basic server troubleshooting.

Your Profile and Qualifications

To thrive in the role of support technician, it is important that you are motivated by providing excellent service and seek an opportunity to develop your IT skills. You should have at least one year of experience working on a service desk and be willing to share your expertise and experience with colleagues. Personally, you are independent, meticulous, and social. You are fluent in both Swedish and English, both spoken and written.

Requirements

At least one year of experience working on a service desk
Experience with Azure AD and Microsoft 365
Experience in troubleshooting and support in Windows and Mac environments
Knowledge of server management (primarily Windows)

Preferred Qualifications

Experience with Google Workspace
Driver's license B

We place great emphasis on your personal qualities.

What We Offer

At Centric, you will have the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe it is important that our employees constantly develop, which is why you will have the opportunity to create an individual training plan where we cover both study materials and certifications. During your development, we will match your skills with the right assignments as you advance. We regularly organize exciting activities where you, as a consultant, get the chance to meet and socialize with colleagues in a fun and relaxed manner.

Centric is an IT company with 380 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We specialize in renting out generalists and mediating specialists, as well as offering outsourcing and system solutions within retail. We are members of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Contact Person: Elise Haglund
Phone: +46 733 571793
Email: [email protected]