Administrator / Medical Secretary

We are looking for you who is an administrator / medical secretary and would like to contribute to the development of a world-class university hospital! Come and make a difference.

You are offered:

• Individually tailored introduction.
• Good opportunities for stimulating and developing work.
• Individually tailored professional development.
• Colleagues with experience of working in a larger organization with opportunities for extensive knowledge exchange across all professional categories.
• Joint meetings and networks to promote health and collaboration.

Of course, you will also benefit from our general benefits that Karolinska University Hospital offers you.

About the position

In the Operations Area (VO) of Care Administration, we gather all the hospital's care administrative resources under the Production Staff. Our operation consists of about 600 medical secretaries, administrators, and executive assistants. Together, we are responsible for ensuring that the daily administrative operations function in the best possible way throughout the hospital.

We now have a planned temporary position and are looking for an administrator / medical secretary for the Medical Unit (ME) Health Professions. ME Health Professions is an operation consisting of about 600 employees. Within the operation, the professions include occupational therapists, dietitians, physiotherapists, social workers, speech therapists, and psychologists.

Your main task will be to support our social workers. The psychosocial work includes assessments, investigations, counseling treatments, and social interventions. We work with both adults and children and their families.

The placement is located in Huddinge, but since there is also a larger operation in Solna, you may also be there if needed.

You will be an important part of the operation and work closely with the health professionals' employees. You will be involved in the health professionals' care administration, where you are part of a team consisting of 20 employees, with meetings regarding your own operational planning. Collaboration occurs with current administrators, and work between the various clinics within health professions happens naturally. You will work independently with tasks within Take Care such as referrals and waiting lists, booking/calling patients, managing schedule templates, permissions, letter templates, and appointment letters.

You need to feel comfortable speaking with patients as you will be responsible for a large number of incoming calls to our clinics. We work with the telephone system TeleQ. The position is a temporary position for 12 months.

We are looking for you who

• Work towards goals and results. You are involved in follow-up and statistics.
• Are a good employee and colleague. You listen, communicate, and resolve conflicts constructively.
• Are outgoing and socially active in professional contexts. You create contacts and maintain relationships.
• Are calm, attentive, and accommodating in your approach. You have an interest, willingness, and ability to help others and strive to deliver solutions. You have your own drive.
• Share Karolinska's vision: “We will cure and relieve tomorrow what no one can cure and relieve today.”

Qualifications

Requirements:

• Good experience working in care administration.
• Good knowledge of both Swedish and English, in both spoken and written form.
• Good familiarity and experience working in the journal system TakeCare.
• Good IT skills in a Windows environment and Office 365.

Meritorious:

• Experience working with and developing digital tools.
• Experience in project and/or improvement work.
• Experience working in the telephone system TeleQ.

About the recruitment process

Recruitment and interviews will take place continuously throughout the application period, and trial employment may be applied. We place great emphasis on personal suitability.

Warm welcome to your application - Together we are Karolinska!

Before filling the position that involves caring for children and adolescents, the person offered the position will be checked against suspicion and criminal records. Read more here (https://www.karolinska.se/jobba-hos-oss/rekrytering-pa-karolinska/).

As an employee at Karolinska University Hospital, you may be placed in a war position. Read more here (https://www.karolinska.se/jobba-hos-oss/var-arbetsplats/totalforsvarsplikt-allman-tjansteplikt-och-krigsplaceringar-pa-karolinska-universitetssjukhuset/).

If you are or have previously been employed by Region Stockholm, we will take internal references from your current or previous manager if you are considered for employment.

For permanent positions, a probationary period may apply.

About Karolinska University Hospital

We at Karolinska University Hospital are proud to be one of the world's leading university hospitals. In addition to our special responsibility for highly specialized care in the Stockholm region, our main mission is to educate the healthcare professionals of the future in collaboration with Karolinska Institute and conduct world-leading research while continuing our work to develop care for the best of the patient. We work in a variety of areas and professions.

Our vision - We will cure and relieve tomorrow what no one can cure and relieve today.

Please read more about us at karolinska.se (https://www.karolinska.se/) and follow us on social media!

Applying for a job in Region Stockholm

We strive for gender equality and equity in our workplace and welcome applicants from diverse backgrounds and circumstances.

We only accept applications via this system. Apply by clicking the “Apply” button. Applications by mail or email will not be considered. We kindly ask for no direct contact with staffing and recruitment companies or sellers of additional job advertisements.

Our recruitment system cannot handle anonymous applications or applicants with protected personal information. If you have protected personal information, please contact the contact person indicated in the advertisement. Your application will then be handled outside the recruitment system. You should also be careful about what information you provide in your application and only include information that is relevant to the current position.

Region Stockholm is responsible for healthcare, public transport, regional development, and contributes to cultural life. Every day, around the clock. In the country's fastest-growing region. Together we create Europe's most attractive metropolitan region.

Read more about jobs in Region Stockholm (https://www.regionstockholm.se/jobb).