Are you looking for a workplace for the future?

With us, your career is yours. Here you have the opportunity to steer it in the direction you dream of while being part of technological innovations that today barely exist in imagination. Innovations that we know will redraw the map of how we communicate with each other and live our connected lives in the future. Are you looking for a workplace where you can contribute to the most important thing there is – the relationships between people? Welcome to us at Telenor.

We are now looking for you who want to become a CPQ and CRM Manager in our Customer Experience & Process Management team

This is how you will make a difference with us

We within the Customer Experience & Process Management team have a responsibility to improve the customer experience and internal processes for our business customers both in the short and long term. We strive to make everything as simple, secure, and value-creating as possible, both for our customers and our colleagues.

To our team, we are now looking for another employee who can drive the improvement agenda around CPQ, CRM, and Martech with great commitment. As part of the role, you will be responsible for requirements specification and ensuring the technical implementation of improvements as well as initiating improvements in the working methods around the systems. You will also act as Product Owner for our Salesforce implementation.

You will work closely with process owners and specialists in our team and stakeholders in the organization to understand internal areas for improvement and always have an ear to the customer to ensure a good customer experience.

Are you the one we are looking for?

We need you to be on your toes! You have a genuine desire to learn and develop so that we can meet customers' constantly changing needs – today and tomorrow. We see that you have the ability to look up and think strategically, while also having the patience to understand the smaller issues handled in the organization. You have a good technical understanding of CRM and Martech in general, but particularly Salesforce, where you have very good knowledge. Even though you will not be developing in the system in this role, it is important that you see the opportunities that exist.

You are used to working agile and managing many different stakeholders. You may have a background as a leader or Product Owner.

Our promise to you

We are better together. With us, you will encounter a family-like and inclusive culture, a strong common value base, and a leadership that gives you freedom and empowerment. We believe in giving each other trust and freedom to act and make decisions, while we are there for each other in good times and bad.

We support relationships and communities. Telenor is a socially responsible company, and here your work has a greater purpose. We create value for millions of people every day and have a customer-centric approach where human relationships are at the center.

We give room for life. Work from home two days a week if you want, as long as your tasks allow it. The rest of the time, we create magic together in the office. Two give-me-a-break days per year provide an extra break, and flexible working hours help you balance work and life. We are there through all phases of life and offer security packages in the form of collective agreements, occupational pensions, wellness benefits, and the opportunity to tailor insurance solutions that suit you, for your needs here and now.

We invite you to an exciting career journey. Your development is at the center, and with us, learning is part of the culture. We allocate 40 hours a year for you to deepen your knowledge, explore new areas, and grow in your role. Through Telenor Academy and other learning initiatives, you get the tools and freedom to shape your own career. When you want to move on, opportunities await you throughout the Nordics.

Apply to us today. Do you want to take your next step in your career with us? We look forward to your application! We meet candidates continuously, so get in touch today.

If you have questions and want to know more, you are welcome to contact the recruiting leader Peter Lindström Peter.Lindstrom@telenor.se (mailto:Peter.Lindstrom@telenor.se). Unfortunately, we cannot accept applications via email.