Building Permit Officer at the Urban Planning Office in Malmö

Malmö is growing. Urban development has rarely been as exciting as it is in Malmö, right here and now. Building the future of Malmö is a team effort with many involved, and the Urban Planning Office plays a central role in this mission. Do you want to help shape the next chapter for the city and the Urban Planning Office? We are now looking for a building permit officer who appreciates contact with Malmö residents, colleagues, and clients. Welcome with your application.

Responsibilities

As a building permit officer with us, you will work independently and in collaboration with your colleagues on the digital processing of various types of building matters in accordance with applicable laws and practices. The types of matters you work with will vary based on your expertise and the needs of the organization, and can thus vary among all the types of matters the department is responsible for. At an early stage, before the application for a building permit, you will be available for advice to the public and business clients, providing good service and a professional approach both during visits, over the phone, and in our digital channels. We simply want it to be easy to apply for building permits that are complete, correct, and legally secure according to laws and regulations – and you are an important part of that. You and your colleagues contribute to the department's development work, continuously working to streamline our processes and participating in collaborative forms with other administrations and departments.

Together, we develop our building permit service to facilitate collaboration with the business community and improve our customer satisfaction index (NKI). You may also be involved in investigations, preparing in-depth assignments, and participating in ongoing urban planning tasks.

The position is a temporary contract and is limited to 11 months.

Qualifications

We see that you have at least 1 year of work experience in processing building permits in municipal operations, and that you have completed training as a building permit officer, architect, or other education that we consider equivalent. You are confident in planning and building legislation, and it is an advantage if you have worked in the IT system ByggR. You value team spirit and a good work environment, and actively contribute to our shared work environment with your positive attitude towards the assignment. With creativity and innovative thinking, you are an obvious part of developing the quality of our work and contributing to achieving our goals. To thrive in the job, you need to be able to work in a structured manner as you handle cases that are in different phases. You use your time effectively and work systematically, organized, and methodically, ensuring that the work is completed and following up on the results. The digital development motivates you, and you work effortlessly in digital environments. As a building permit officer, you have many points of contact and are the face of the Urban Planning Office towards Malmö residents and construction actors. Therefore, we see that you enjoy contact and relationships with clients and are driven to contribute to the overall experience in the community building process and are confident in your own assignment. You are unpretentious and meet every person with understanding and respect, showing humility, being attentive, and focusing on the individual. Previous experience in a service profession is an advantage. Since our communication is an important part of our mission, you must have very good Swedish and be able to express yourself easily in both speech and writing.

About the Workplace

The Department of Architecture and Building Permits is one of the five departments of the Urban Planning Office and consists of three building permit units, an administrative unit, and a housing adaptation unit. We are a dynamic and creative department that processes building permits, technical notifications, and supervision according to the Planning and Building Act, as well as applications for housing adaptation according to the Housing Adaptation Grant Act. The department's focus is on developing Malmö's urban planning from a sustainable and attractive perspective, and maintaining a good and close collaboration with both clients and applicants. The position as a building permit officer is located in one of the building permit units, but you will collaborate with colleagues in all units of the department. The Urban Planning Office is an authority for planning, building, and land surveying issues. The administration works with comprehensive planning, detailed planning, property formation, building permits, measurement, and mapping. The Urban Planning Office works for the residents of Malmö, various actors in the construction market, and others active in Malmö. Together with other administrations, our 230 employees create conditions for a city that is sustainable and attractive to live and work in. With us, you will receive all the benefits of security and flexibility one can expect from a public employer. The greatest benefit, as we see it, is to make a real difference for Malmö and its residents together with professional colleagues.

The operations of Malmö City are organized into 14 administrations. Our common mission is to create welfare and sustainable community development. Together with the residents of Malmö, we are developing an even better city to live, work, and be in; differences, life experiences, and talents make Malmö a smart city in the heart of Europe. The world's knowledge is here.

Read about Malmö City as an employer here malmo.se/jobb (https://malmo.se/jobb)

Information about the Position

Employment type: Temporary - contract for about 11 months
Scope: Full-time
Number of positions: 1
Start date: as soon as possible, by agreement

Other

Please note that we in Malmö City have removed the personal letter from the application process and replaced it with selection questions, this for a more inclusive recruitment process and an efficient candidate experience for you applying for a job with us. Your answers will be an important part of our selection work.

Malmö City strives for employees to represent the diversity that exists in our city. We therefore welcome applicants who can contribute to our ability to meet the needs of Malmö residents.