About the Position

As a Claims Adjuster, you will handle incoming calls from Länsförsäkringar Skåne's policyholders. Located in Malmö, Gängtappen, you will be part of an open and helpful department with about 20 employees. Together, you will assist Länsförsäkringar's customers and manage various cases regarding property damage and travel damage.

Your main responsibilities:

Contact individuals, primarily via phone and sometimes via chat.
Manage and administer incoming cases.
Make decisions regarding incoming cases related to both property damage and travel damage.

In the role of Claims Adjuster, you will have the opportunity to work part-time approximately two days a month during the semesters and full-time during summer and Christmas holidays. Working hours are between 08:00-16:30 Monday to Friday. The position as a Claims Adjuster is a consultancy assignment via Adecco. It includes one to two weeks of internal training.

About You

As a Claims Adjuster, you will work primarily with the phone as your main tool, and it is important that you feel comfortable with this type of communication and customer contact. You preferably have previous experience in similar customer service or support over the phone.

You are currently studying at a college or university and are available to work full-time during the summer and Christmas holidays as well as part-time approximately two days a month during the semesters.

We are looking for someone who gains energy from providing service and meets customers with high engagement and solution focus. As a person, you thrive in a fast-paced environment and tackle new challenges with a positive attitude. For you, it is a given to consider the customer's needs and do that little extra to successfully meet them in a constructive way.

At Länsförsäkringar Skåne, good cooperation is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven to learn more and actively seek feedback from your surroundings to develop in the role.

About Länsförsäkringar

We who work at Länsförsäkringar Skåne live where you live, drive the same way to work, and have the same weather as you. We claim that those who are close to you find it easier to engage, understand, and help than those who are far away. Perhaps that is why Länsförsäkringar has Sweden's most satisfied customers in several different categories according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's task is not to make as much money as possible. Our long-term goal is for the business to break even – with low premiums and high service levels. And if we have a larger surplus, it will be returned, in the form of money back or reduced premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or recruitment process, you are warmly welcome to contact the responsible recruiter: Enna Dedagic at enna.dedagic@adecco.se (mailto:enna.dedagic@adecco.se)

If you have questions regarding registration, please contact support at info@adecco.se (mailto:info@adecco.se)

Welcome with your application!