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Tech Enthusiast Wanted for Service Desk
Gigstep ABSkåne län, Malmö
Previous experience is desired
30 days left
to apply for the job
Everyone is passionate about different things, but to succeed in this role, you need to love tech. Perhaps as much as Cookie Monster loves cookies... For us, being a tech nerd is a positive thing; we are impressed by those who have found their niche and are passionate about it!
You will be part of a competent team where you will learn a lot. Here, you will be able to combine your tech knowledge with your sense of service in a wonderful mix.
Via phone and email, you will assist customers with their tech-related issues. You will work in a ticketing system, and troubleshooting is something you do daily. It is very beneficial if you are familiar with some of the following points:
- Active Directory
- DNS, DHCP, TCP/IP
- Citrix
- Windows Operating System
- Outlook & Exchange
- MS Office & O365
- Printers & printer management
- Hardware-related issues
A genuine interest in tech is a must. If you have previously worked in a service desk, that is a big plus, but not a requirement. We prefer that you have studied something within IT, especially enjoying networking courses. Being fluent in both Swedish and English is a requirement.
Welcome to our wonderful team where humor mixes with delicious cookies and a strong focus on providing excellent service to our customers!
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