Area of Operation: Hospital Administration

We are Akademiska sjukhuset – one of Sweden's leading university hospitals. As a regional hospital and provider of highly specialized care, we offer healthcare to two million people in Central Sweden. Something is always happening here – a new life is born, a grandmother is operated on, a colleague is honored as a hero. With us, you will experience both tough challenges and fantastic events, in a strong community with colleagues. See parts of our reality in our photo exhibition; akademiskafotoutstallning.se (http://akademiskafotoutstallning.se). Welcome with your application!

Our Operations

Healthcare Administrative Service (VAS) is a hospital-wide organization where medical secretaries, administrators, and receptionists provide healthcare administrative support to all departments within the hospital. This means that you will become an important part of the care chain at one of Sweden's largest university hospitals with high competence, specialized healthcare, options, and an enormous breadth.

Within VAS, we regularly arrange training days and opportunities for targeted training aimed at our professional role, and we offer great opportunities for a varied job. We are constantly developing our operations and dare to try new things and think differently.

With us, you are significant; we have a good community where we support each other and work together for a sustainable work life.

Your Mission

As a receptionist within VAS, your tasks are varied. Your main mission includes meeting the hospital's patients, visitors, and staff. Therefore, you are driven by providing good service and working with people. You have good communication skills and an understanding of the needs of patients, relatives, and others who visit our information desks. In this role, a professional and empathetic approach is central.

Your tasks involve daily encounters with our patients and other visitors at our information desks; you are the face of the hospital. The assignment is broad, and you will handle everything from service to patients and relatives, telephone service, conference bookings, administration, to inquiries of all kinds, urgent and non-urgent. Thus, the tasks are varied and stimulating, and you will broaden your competence by supporting colleagues in more information desks or receptions at the hospital.

Your Qualifications

You who are applying preferably have an education in reception and service or equivalent. We see that you have previous experience working in a service-oriented role with several different contact points. You have excellent knowledge of the Swedish language in both speech and writing, and you also have good knowledge of spoken English. We would like you to have very good computer skills and experience with Office 365.

Your Competence

You are a calm and stable person in pressured situations and have the ability to quickly adapt. You are attentive and accommodating in your approach. You have a very well-developed sense of service. You have an interest, willingness, and ability to help others and make a careful effort to deliver solutions. You need to have the ability to see opportunities in changes and be driven by working with continuous development and improvement of the operations you work in. You plan, organize, and prioritize your work independently and efficiently.

We Offer

We offer a full-time temporary position lasting until 2025-10-31 with a possible extension. Interviews will be conducted on an ongoing basis. Start date according to agreement; we hope you can start as soon as possible. With us, you will receive benefits that make a difference; read about the benefits here (https://regionuppsala.se/jobba-hos-oss/bli-var-nya-kollega/formaner/).

Want to Know More?

Welcome to contact:
Madeleine Jonasson, group manager VAS, 018 – 617 23 09 or madeleine.jonasson@akademiska.se (mailto:madeleine.jonasson@akademiska.se)

Union contacts Vision:
Fanny Jörgensen, 018-617 26 84 or fanny.jorgensen@akademiska.se (mailto:fanny.jorgensen@akademiska.se)
Maria Wibeck, 018-617 19 56 or maria.wibeck@akademiska.se (mailto:maria.wibeck@akademiska.se)

Do You Want to Work with Us?

Welcome with your application via the link below. Recruitment may occur continuously during the application period.

Region Uppsala values the qualities that gender balance and diversity bring to the organization. Therefore, we welcome applicants of all genders and with different backgrounds, abilities, and life experiences.

Region Uppsala places all permanent staff based on the needs of total defense. This means that for the individual employee, there are no obligations in peacetime but is solely a planning measure.

Checks against suspicion and criminal records will be conducted for all individuals that the employer intends to employ or engage for patient-related work, based on the fact that they may work within psychiatric care, habilitation, care of children and youth, or compulsory care of substance abusers, areas that are subject to optional record extracts. This applies to all who will work closely with patients even if the tasks are not primarily intended to include work with the aforementioned patient groups.

This recruitment is conducted entirely by Region Uppsala. We therefore ask for no phone calls from recruitment companies and ad sellers.