There is something special about Avesta!

Here, there are not only Dala horses and rushing rapids. There is also will and courage, proactivity and faith in the future. It is the strength of the people that makes Avesta unique. Together, we are building Avesta's future – do you want to be part of it?

JOB RESPONSIBILITIES

If you enjoy helping others, are interested in technology, and want to be part of Avesta Municipality's IT and Digitalization Unit's support team, we believe this position will suit you!

Essential for both thriving and succeeding in the role is that you enjoy providing service and are attentive to your customers' needs.

In this role, you will provide first-line IT support to Avesta Municipality's employees, with particular responsibility for administrative issues.

We meet our customers both via phone, digitally, and through personal visits at our service desk.

In your assignment, you will work with user support and administration in areas such as IT workplace, telephony, service cards, and digitalization issues. You will also assist our users with orders of technical equipment and provide advice and support regarding this. It may also be relevant to conduct training activities, as we want our users to have good knowledge and ability to utilize their IT workplace and equipment in the best way.

We place great importance on your personal qualities.

As a person, you are a problem solver who takes initiative and delivers with quality. You are responsible for both your own and the group's work and are a genuine team player.

We want to constantly develop and improve, and therefore it is important that you are also focused on development, willing to challenge by thinking innovatively to continuously improve operations with our users in focus and with active monitoring of the external environment.

QUALIFICATIONS

To succeed in the role, you need knowledge and experience of practical support work within IT and an understanding of how an IT support function operates. Support and management/administration of service cards is a requirement.

OTHER

To ensure the quality of the recruitment process in Avesta Municipality and to enable good communication with our applicants, we ask you to submit your application digitally and not via email or paper format.

Warm welcome with your application!

In preparation for the recruitment work, Avesta Municipality has taken a position on recruitment channels and marketing. We therefore kindly request not to be contacted by media sellers, recruitment sites, or similar.