Vacant job

Do you want to work in an industry where sustainability and innovation go hand in hand? As an IT Service Manager with us, you will be part of a dynamic team driving the digital development of our forestry operations. We are looking for someone who has a passion for leadership, technology, and IT, and who wants to help ensure that our IT solutions meet the demands of the future.

With us, the forest, people, and business grow.

In this role, you will have overall responsibility for our IT services and applications within one of our service areas. You will lead service delivery throughout the entire lifecycle and ensure that we comply with relevant security and legal guidelines.

You will work closely with business development, communications, and our team in Ostrava to continuously improve and streamline our services. Additionally, you will have personnel responsibility for a small group of specialists in various IT areas, where you will create an inspiring and high-performing work environment.

Your main responsibilities include:

• Service delivery – Ensure that IT services meet quality and performance requirements according to SLA, focusing on cost-effectiveness and availability
• Process development – Implement and improve IT processes and contribute to roadmaps and action plans
• Leadership – Be responsible for teams and suppliers and promote a positive and results-oriented work culture.
• Compliance & documentation – Ensure that our services comply with regulations and that documentation is up to date
• Cost management – Forecast and monitor costs for the services

With us, you will have the opportunity to work in a socially important industry where technology and sustainability go hand in hand, and you will be involved in shaping the technologies of the future for our forestry operations. You will report to the Director of IT, and your office will be located in Falun. We prefer that you are on-site a few days a week.

Who are we looking for?

We are looking for a confident and inspiring leader who can motivate their team and create a pleasant and efficient work environment. You have a strong technical understanding of IT service management, processes, and tools, while also having the ability to translate business needs into smart technical solutions. Through your pedagogical approach, you ensure that IT services are delivered with high quality and performance.

Skills and qualifications we believe you have:

• Relevant education in IT or several years of professional experience in the field encompassing service management and IT service delivery
• Experience with development tools such as Azure DevOps and test management
• Leadership experience, with the ability to communicate and collaborate with stakeholders at various levels, both in Swedish and English
• Deep understanding of IT processes, tools, and development methodologies
• Ability to drive change and prioritize between different projects and initiatives

What we offer

With us, you will be part of our diversity-promoting work culture that helps you explore new perspectives and develop professionally. Together with your colleagues, you will contribute to a more sustainable world, as we believe that everything made from fossil-based materials today can be made from a tree tomorrow. To keep you safe at work, we support your physical and mental well-being.

How can you apply for this position?

You can only submit your application to us via our recruitment system. As we review applications continuously, we hope to hear from you as soon as possible, but no later than April 1st.

Depending on the position, we may invite you to our video interview tool and/or ask you to take tests. Our recruitment process may also include other activities prior to employment, such as background checks, reference checks, health tests, and drug tests.

If you have questions regarding the recruitment process, please do not hesitate to contact our Talent Acquisition Partner Linda Andersson at tel. 073 – 845 41 49 or email: linda.andersson@storaenso.com. If you have questions about the position, you are welcome to contact IT Director Robin Collins at tel. 070 – 697 99 30 or email: robin.collins.ext@storaenso.com

Come and work at The renewable materials company!

The forest is the heart of Stora Enso, and our belief is that everything made from fossil-based materials today can be made from a tree tomorrow. We are the leading supplier of renewable products in packaging, biomaterials, and wood construction, and one of the largest private forest owners in the world. Stora Enso has approximately 19,000 employees and in 2024, revenue reached 9 billion euros.

We believe that diversity strengthens our competitiveness and contributes to better decision-making. Diverse teams with different backgrounds help us explore different perspectives and challenge our way of thinking. We actively work to increase diversity in the workplace and welcome applicants from various backgrounds. Stora Enso is an equal opportunity employer that follows non-discriminatory practices.

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