Department Head for the Swedish Customs Administration's Management Department

Would you like to work in an authority with an important societal mission that contributes to creating a safe and secure society? Do you have previous experience in leading a multifaceted operation and experience in public sector work? Then this could be the position for you!

As the department head for the Swedish Customs Administration's new management department, you will have a responsible and significant role and be part of the authority's management team. The role also includes being the security protection manager for the Swedish Customs Administration.

The management department will consist of approximately 85 employees working in various operational areas; finance, security and preparedness, local issues, procurement, and operational services. These units will be led by unit managers who will be part of your department's management team.

About the position

As the department head for the management department, you have overall responsibility for leading and directing the operations to achieve good results and to practice good leadership.

Your main tasks include:

• Building and shaping the new department and its units and creating cohesion within the department.
• Responsibility for the goals and results of your own operations and strategic responsibility for the management and control of the operations as well as overall budget and personnel responsibility.
• Developing the operations and leading change work.
• Adapting the operations to changing needs and prioritizing what is most important to do in the short and long term.
• Leading and developing your management team and leading the operations through subordinate managers and creating good conditions for them to lead and direct the operations.
• Having good awareness of the external environment and understanding how the outside world affects the Swedish Customs Administration's operations and acting accordingly.
• Representing the authority in external contexts.

We are looking for someone who has:

• Several years of experience in a high-level management position that has involved leading and developing an organization in change and achieving good results.
• Experience in management team work and leading through subordinate managers.
• Current experience in a management position in a government authority and understanding of how an authority functions in management, governance, organization, and follow-up.
• Experience in one of the department's operational areas.
• A degree in political science, economics, or law, or other education or experience that we assess as equivalent.
• Swedish citizenship.

It is meritorious if you have:

• Experience in several of the department's operational areas.
• Experience in working with security protection issues.
• Leadership training.

Personal qualities

We place great importance on you being an experienced leader with good leadership skills. We are looking for someone who is communicative, has an easy time collaborating and creating a good collaborative climate between both employees, units, and departments. It is natural for you to create contact and good relationships with others both within and outside the Swedish Customs Administration.

You are accustomed to developing both people and operations through a coaching and communicative leadership style and you understand the importance of creating engagement and accountability among your employees. As a person, you have the courage to make decisions, demonstrate initiative, and steer towards set goals through subordinate managers. We also place great importance on your ability to drive strategic and overarching development issues. You have experience in leading and driving change work and you can challenge yourself and others to stimulate innovation and change. You have a strategic perspective and a good overall view.

We place great importance on personal suitability!

We offer you

By working at the Swedish Customs Administration, you have an important job where you contribute to a safe and secure society. We highly value employee satisfaction and professional development and strive for you as an employee to have a good balance between work and leisure. With us, you will receive secure employment conditions and our benefits include wellness grants, subsidized medications, and good vacation and pension terms. As a department head, you have trust-based working hours and the possibility of a company car.

Other

Reference number: TV-2025-08418.

Location: Stockholm.

The employment is a permanent position with individual salary setting applied. Within the Swedish Customs Administration, fixed-term management appointments of 5 years with the possibility of extension are applied.

Start date: By agreement.

We place high demands on our employees' security and confidentiality awareness. Before a hiring decision is made, you will undergo a drug test. Security clearance with background checks according to the Security Protection Act will be conducted before employment, as the position is placed in a security class. The Swedish Customs Administration is a total defense authority and upon employment, you may be assigned to military service in the Swedish Customs Administration.

Conducting leadership tests may be relevant during the recruitment process.

The Swedish Customs Administration values the qualities that are added to the operations through having a balanced gender distribution and ethnic diversity.

For more information and application

Inquiries about the position can be made to Johan Norrman, tel. 08-405 00 22 or Bodil Taylor, tel. 08-456 55 60. For questions about the recruitment process, you can call the Swedish Customs Administration's HR support at tel. 060-67 25 85. Union representatives are for OFR-P/TULL-KUST, Ulf G Persson tel. 040-661 33 and for Saco-S, Katarina Hernhut tel. 08-456 52 65.

Your application with an accompanying cover letter and CV/resume must be submitted to the Swedish Customs Administration by April 7. You apply via the electronic application form below.

We kindly ask for no contact with staffing and recruitment companies or advertisers of job ads.

The Swedish Customs Administration is a government authority that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Swedish Customs Administration, founded in 1636, currently has about 2,600 employees and is led by the Director General of Customs, Johan Norrman.