Vacant job

We are looking for you who love problem-solving, customer contact, and want to deliver world-class service. Do you thrive with personal responsibility and juggling multiple tasks? Then apply for the position of Staffing Service Assistant!

About the role

The role of Staffing & Service Assistant gives you the opportunity to kick-start your career in staffing! You will be part of the office's sharp staffing team that works with our student pools and staffs some of our largest customers. This is a role with significant personal responsibility where you will see the results of your work directly. Although much of the work is done independently, you are engaged together with the team in your common goals and results. The role involves a flexible part-time job that, throughout your studies, provides you with income, merit-worthy experience, and a wealth of new contacts.

Your manager and your development

Your manager is Jennie Jonsson, who works as Staffing Service Manager. In dialogue with your direct manager, you plan your working hours based on the office's needs. We have chosen to have operational managers so that you receive the best support in your role. In your role as Staffing Service Assistant, you will develop through our training program, Training Program. You determine your own career paths with us, and we provide the prerequisites.

Responsibilities

• Responsible for staffing existing consultants based on our customers' needs.
• Work proactively with customers to plan future needs and map consultants' availability.
• Schedule personnel and resolve scheduling gaps in cases of sick leave, resignations, and consultant delays.
• Responsible for a number of customer pools. This includes developing the business together with the responsible Consultant Manager and Account Manager by following up on the pools and initiating and executing actions to achieve fully satisfied customers and consultants.
• Work with documentation of activities related to the pools to ensure qualitative internal processes.

We are looking for you who

To thrive in this role, we see that you are ambitious and driven by working towards goals in collaboration with your colleagues. You have a high sense of responsibility, the ability to organize your work efficiently, and ensure that you deliver according to deadlines. Relationship building comes naturally to you, and you act openly and respectfully towards others. You have the ability to take in feedback to both strengthen collaborations and develop yourself. You handle situations that may be perceived as demanding with confidence and have an optimistic attitude towards solving even difficult tasks.

Required experience

• Are a student and graduate no earlier than January 2028, preferably in personnel, economics, or similar. Since we view this position long-term, we prefer that you do not plan to go on exchange or have an internship.
• Have previous experience in service and customer contact.
• Speak and write fluently in Swedish and have good English skills, as the duties involve much contact with customers and consultants in both languages.

Desired experience

• Experience with administrative tasks.

Start: Immediately
Scope: Approx. 10 hours/week, occasional weekend work approx. one weekend per month.
Location: Stockholm

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method and therefore do not need them attached. As a candidate, you bear the main responsibility for ensuring your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant must have another main occupation of at least 50%. Examples of this include studies, another employment, self-employment, parental leave, or similar.