Vacant job

Are you service-oriented and thrive on providing customers with professional and engaged treatment? Do you have experience in customer service or service and want to continue developing in a varied role? This could be the opportunity for you. We are now looking for more customer service employees for an established company in the automotive industry. The position starts immediately and runs until the end of December with the possibility of extension.

What do we offer?

• A developmental role in an international organization
• Collective agreement and benefits
• An engaged team and a daily routine with varied tasks
• Good opportunities for competence development and career growth

Who are we looking for?

We are looking for you who enjoy working with service and who can maintain a professional and positive tone regardless of the situation. You are used to working independently, take responsibility for your tasks, and ensure that cases are brought to completion. The telephone is your primary tool, and you communicate clearly, calmly, and with a service focus.

As a person, you are responsible, structured, and have a positive attitude. You plan and prioritize your work naturally and contribute to a good atmosphere in the team. We are looking for you who have:

• Upper secondary education; experience from customer service/customer support is an advantage.
• Very good Swedish and English in speech and writing.
• Experience in telephone-based customer service, sales, and upselling.
• Good knowledge of the Office package, primarily Word and Excel.
• High service awareness and good teamwork skills.
• Used to working towards set goals in a team environment.
• Interest in the automotive industry is an advantage, preferably knowledge of electric vehicles.

What does the role involve?

In the role, you become part of the customer service team where you help customers via telephone, email, and chat. You handle questions regarding both products and services and collaborate closely with dealers to provide the right support. The work includes both simple and more complex cases, and you actively seek information within the organization to provide correct answers. Are you interested? Submit your application today, selection is ongoing.

About 2Complete

Why should you become a consultant with us? As a consultant with us, you are always covered by a collective agreement. This gives you, among other things, contractual terms regarding vacation, pension, salary, and fitness allowance. We are your partner in working life. As a consultant, you get, in addition to your manager at the workplace, an engaged consultant manager whose main focus is to ensure that the workplace and the role you are in are the perfect match for you and your development. 2Complete Group and all its subsidiaries are authorized members within Kompetensföretagen, Almega, and Svenskt Näringsliv and have been since 2011. 2Complete Group is also named a Gazelle Company 2022. An award given to Sweden's healthiest and fastest-growing companies.