Vacant job

Do you want to work in a role that combines customer contact, administration, and coordination? We are now looking for a structured and service-oriented Customer Service Representative who wants to contribute to a smooth and efficient order process and a first-class customer experience.

Your main responsibilities

• Register and administer orders with high accuracy
• Handle customer inquiries, feedback, and complaints professionally and in a solution-oriented manner
• Follow up on order status and proactively manage any deviations
• Coordinate with internal teams to ensure timely deliveries
• Prioritize and plan your work efficiently
• Create and maintain item data and contribute to good product knowledge
• Ensure correct and updated master data for customers
• Update and maintain price lists and handle invoicing

Your profile

• Structured and detail-oriented with good organizational skills
• Service-oriented with strong communication skills
• Proactive and solution-oriented
• Experienced in working with multiple systems, preferably D365
• Comfortable in a role with many points of contact
• A team player who contributes to a good team spirit
• Fluent in English, both written and spoken

We will keep the application period open throughout the summer.