Vacant job

Customer Service Representative for our Swedish team in Larnaca, Cyprus

Are you ready to take the next step in your career while building a new life abroad?

We are currently looking for 4 Swedish-speaking Customer Service Representatives to join our team in Larnaca, Cyprus, starting September 7, 2026.

With us, you can combine a stable full-time job with life in one of Europe's sunniest locations. You will become part of an international workplace, but work within a close-knit Swedish-speaking team where we support each other, grow together, and create a secure daily life even far from home.

This role is for you if you want to develop, take responsibility, and become a key part of our team over time.

What does the job involve?

In this role, you will primarily assist customers via phone. Calls are often short and varied, and your task is to listen carefully, find the right information, and help the customer in a clear, fast, and professional manner.

Initially, you will focus mainly on phone calls. As you settle into the role, other channels such as chat and email may also become part of your work.

You will be responsible for:

• Helping customers in a service-oriented and professional manner.
• Working towards clear goals for quality and customer satisfaction.
• Developing through induction, coaching, and ongoing support from the team.

This is not a sales job. The focus is on providing customers with fast, accurate, and friendly assistance.

Who are we looking for?

We are looking for someone who is service-oriented, responsible, and eager to develop in an international work environment.

You do not need extensive customer service experience, but you do need the right attitude and a willingness to learn. We value individuals who take responsibility, are detail-oriented, and want to contribute to a strong team over the long term.

We believe you are a good fit if you:

• Want to build a life abroad and see Cyprus as more than just a short adventure.
• Enjoy talking to people and providing good service.
• Learn new systems, working methods, and information quickly.
• Are detail-oriented, curious, and solution-oriented.
• Can work independently but also thrive in a team.
• Remain calm and professional even when things get busy.
• Have good basic knowledge of Swedish geography.

Previous customer service experience is an advantage, but the most important qualities are your service mindset, your sense of responsibility, and your ability to learn the job.

Moving to Cyprus

Moving abroad is a big step, and we are here to support you at the beginning.

We help you with accommodation for the first two weeks, support in finding more permanent housing, and answer practical questions related to the move. You will also receive support from colleagues and managers on-site, ensuring a secure start both in work and daily life.

Larnaca is a city where it is easy to combine work and leisure. The sea, restaurants, fitness, social activities, and an international community are all close by.

Many also appreciate that the cost of living in Cyprus is often lower than in Sweden. This makes it possible to create a comfortable lifestyle even with a different salary level than back home.

What do we offer?

With us, you get a stable workplace, clear frameworks, and a team that helps you succeed.

We offer:

• Monthly salary of €1400.
• Full-time employment of 37.5 hours per week.
• Thorough induction and ongoing coaching.
• Office lunch three times a week.
• Gym membership or massage benefit.
• Employee discounts via our benefits card.
• Joint activity days.
• An international work life in Larnaca.
• Good development opportunities within customer service and contact center operations.

A secure start in Cyprus

Dynava is an experienced customer service partner with operations in several countries. In Larnaca, you will become part of an international team with close support from both colleagues and local management.

We place great importance on a clear induction, ongoing coaching, and a good start in both work and daily life in Cyprus. Our goal is for you to enjoy your time, develop, and be able to build a long-term life here.

Does this sound like something for you?

Send your application and CV to us as soon as possible. Your application does not need to be long, but please tell us:

• Why you are interested in working in Cyprus?
• Why this specific role feels right for you?
• What you believe you can contribute to our Swedish team?

We review applications on an ongoing basis and proceed with the recruitment as soon as we find the right candidates.

Apply to: [email protected] (mailto:[email protected]) or via the application button.

If you have questions about the position, you are welcome to contact Team Lead Waqas Shah at [email protected] (mailto:[email protected]).

At Dynava, we have handled customer service cases for over a hundred years. As early as 1911, we could help the first customer via telephone. Today, hundreds of customer service representatives work at Dynava. Our teams are located in 14 offices, as well as working remotely in Finland and Sweden, as well as in Larnaca, Tartu, Chișinău, and Dakar. Together, we handle millions of customer contacts for our clients every year.

We are driven by creating a unique customer service experience regardless of channel and time of day. Our proven work method is based on combining a high level of knowledge in each team with the latest technical solutions. In this way, we can optimize our customers' processes.

More information: http://www.dynava.com (http://www.dynava.com)