Vacant job

We make society function for people on the road, on rails, in the air and on the water. That is why we need the best competence. Our mission is important and has significance in everyday life – for both private individuals and businesses. At our agency, we take responsibility, treat everyone well and respect differences. As an employee, you contribute to a sustainable future.

About the job

The position is located at the Section for Revenue Collection (Sektion Ekonomi Uppbörd), which is part of the Vehicle Information department. Our section is responsible for processing taxes and fees for both external and internal stakeholders and is primarily based in Örebro.

We are a dedicated team working closely together on a variety of tasks that must be performed with precision and within the correct timeframe. It is stimulating, interesting and exciting work with opportunities for development.

The section is facing a system change, which means developing new routines and ways of working while continuing to deliver without interruption. This is an exciting and enjoyable challenge. During this transition, we work closely with other units and sections within the department.

You are important to us

Do you enjoy working with others and want to develop in your professional role? Here you can expect career development, a trusting leadership and employee relationship, and a sustainable working life. We are a secure employer that cares about your health with time for wellness activities during working hours, flexible working hours, a generous number of vacation days, and extra days off around holidays.

Read more about what it is like to work at the Swedish Transport Agency

You will

• manage case handling together with colleagues, with responsibility for certain queues
• work with scheduled runs related to taxes and fees
• report on payments
• handle rejected payments
• have customer contact
• collaborate both internally and externally, primarily with other authorities
• account for incoming and outgoing payments.

You must have

• a completed upper secondary education in economics or other education combined with relevant experience in economics
• current experience of handling customer contacts in a professional and service-oriented manner via both telephone and email
• current experience of working in administrative systems, e.g., UBW or similar
• current experience of working with large case flows
• current work experience in the economic field, such as economic assistant or economic case officer
• good knowledge of Swedish, both spoken and written.

It is meritorious if you also have

• experience of contacting journalists
• been involved in change and development work
• experience of case processing within the tax area.

We want you to

• find it easy to establish and maintain contacts
• find it easy to collaborate with others, listen, communicate and find solutions in a quick and constructive way
• be structured and analytical and be able to work both independently and in a group
• be service-oriented and accommodating in your interactions, have an interest and willingness to help others, and be keen to deliver solutions
• be secure, stable and have good judgment; you distinguish between the personal and professional and adapt your interaction to the situation.

Personal suitability is given great weight.

More information

The employment is permanent with placement in Örebro. Appointment according to agreement. We normally apply a probationary period. There is an opportunity for remote work based on the needs of the business, up to 3 days. A position with us may involve placement in a security class. A security investigation with register control according to the Security Protection Act (2018:585) may therefore be conducted. For some of our security-classed tasks, Swedish citizenship is required.

If you have questions, you are welcome to contact Unit Manager Maria Pettersson during week 33, [email protected]. ST, Cecilia Yttergren and Saco-S, Eva Isaksen can be reached via our switchboard at 0771-503 503.

We do not want advertisers and staffing agencies to contact us.

Apply

Apply via our website and attach a complete CV and a cover letter marked with reference number TSG 2026-6371. We need your application no later than August 14, 2026. If you have protected personal data, contact the recruiting manager for information on how to proceed. In your application documents, you need to describe in what way you meet the requested qualifications and merits related to the current recruitment. If you proceed in the employment process, educational/diploma certificates and employment certificates confirming the knowledge and experience relevant to the position must always be presented.

Welcome to become our new colleague!

Short about the Swedish Transport Agency

The Swedish Transport Agency works to achieve good accessibility, high quality, safe and environmentally adapted transport within railways, aviation, shipping and road transport. We create regulations, issue permits and monitor compliance. Using our registers, we work among other things with fees, permits and ownership changes.

Read more about the Swedish Transport Agency