Vacant job

Drive launch and customer activation for a digital platform in a fast-growing venture environment. Here you will combine customer-facing work, operational responsibility, and close collaboration with product and tech teams.

You will play a key role in launching a digital platform and in helping customers get started, use the service actively, and see long-term value. You will work closely with commercial, product, and technology teams in a fast-paced, hands-on environment.

About the Role

• You lead customer onboarding and activation.
• You support workshops and partners during rollout.
• You monitor usage, adoption, and customer value.

What You Will Do

• Plan and execute onboarding and enablement.
• Gather customer feedback and translate it into improvements.
• Conduct user testing and track KPIs.
• Contribute to commercial insights and willingness-to-pay analysis.
• Act as the voice of the customer in dialogues with product and tech teams.

Who We Are Looking For

• Relevant education or equivalent work experience.
• Experience in customer-facing roles and large-scale rollouts.
• Proven ability to thrive in fast-moving environments.
• Structured and hands-on working style.
• Strong understanding of business, data, and reporting.

Technology & Tools

• Digital platforms
• KPI tracking
• User testing
• Feedback loops
• Market and customer insights

Practical Information

• Location: Stockholm
• Work style: Primarily on-site, with remote work options by agreement
• Languages: Swedish and English