Vacant job

Are you an experienced Service Manager with a strong background in Network Services and IT Service Management? We are looking for a senior consultant to lead, govern, and continuously improve business-critical network services.

In this assignment, you will be responsible for the lifecycle, performance, governance, and continuous improvement of Network Services. You will work closely with business stakeholders, service delivery teams, and external partners to ensure high-quality service delivery aligned with business needs and agreed service levels.

• Develop and maintain service roadmaps for Network Services
• Support service governance and service lifecycle management
• Monitor and improve service performance through KPIs and SLAs
• Coordinate service delivery with internal teams and external suppliers
• Manage supplier relationships, contracts, and governance activities
• Drive continuous service improvements and automation initiatives
• Manage budgets, forecasting, and financial follow-up
• Ensure compliance with relevant information security and regulatory requirements
• Collaborate with stakeholders to improve service quality and operational performance

• University degree in a relevant field
• 3–7 years of experience in Service Management, IT Operations, Infrastructure Services, or Network Services
• Strong knowledge of ITSM and service lifecycle management
• Experience managing suppliers, vendors, contracts, and governance
• Experience with portfolio management
• Experience in budgeting, forecasting, and financial reporting
• Proven experience working with KPIs and SLAs
• Excellent stakeholder management and communication skills
• Fluent English, both written and spoken

• Experience working with outsourced IT service delivery models.

You are analytical, structured, and proactive, with a strong delivery focus. You build trusted relationships, communicate effectively with stakeholders, and thrive in environments where collaboration and continuous improvement are essential.

A challenging full-time consulting assignment where you will play a key role in managing and developing Network Services while contributing to long-term service quality and operational excellence.

📍 Location: Stockholm, Sweden (On-site) 📅 Assignment Period: 10 August 2026 – 29 January 2027 ⏰ Scope: Full-time (100%)

Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus lies within Finance, Administration, HR, Marketing, and IT, but we also possess the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we have already built trust with many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us a natural partner for companies that want to stay ahead in their recruitment efforts.