Vacant job

About the Job

ABOUT OMSORGSCOMPAGNIET

AB OmsorgsCompagniet i Norden has been in existence since 2003. We are currently established in Stockholm, Gothenburg, Malmö, Örebro, and Trollhättan.

OmsorgsCompagniet i Norden provides personal assistance, relief care, escort services, supported housing, and LSS housing.

Feel free to visit our website at www.oc.se (http://www.oc.se).

WHO WE ARE LOOKING FOR

We are looking for an employee with a heart in the right place, who loves working with people. Our work is about giving everyone the opportunity to live a normal life, and with us, you will have the chance to help our customers realize this opportunity. The position is a full-time employment, and you will be based out of the office in Örebro, but travel as part of the job is included.

The role of Customer Manager requires independence, responsibility, teamwork skills, and flexibility. Quality is an important part of the work, and we expect our employees to work with the ambition of delivering the best possible results with the customer in focus.

We are looking for someone who enjoys being out, meeting new people, and working to bring in new clients for the company. It is important to be creative in finding them, and you need to be brave enough to make new contacts and take initiative. You must appreciate working independently and dare to make your own decisions within given frameworks.

JOB DESCRIPTION

We are now looking for a Customer Manager for Örebro!

As a Customer Manager, you manage the company's relationships with case handlers and customers, and are involved in the startup of new customer cases. As a Customer Manager within personal assistance, you are responsible, in consultation with the Operations Manager, for the planning, implementation, and follow-up of the operations. You make economic decisions within given frameworks, have delegated responsibility for the work environment, and lead and distribute the daily work.

The position includes personnel management, which means coordinating employees and creating their work schedules. The tasks include, among other things, leading staff meetings and building good relationships with your staff group. Administration is part of the duties, meaning the Customer Manager handles, among other things, the staff's time reporting to the Swedish Social Insurance Agency, salary reporting, and follows up that documentation is carried out. You are the direct manager to the personal assistants in your unit.

A requirement for the position is a valid driver's license (Category B).

Personal suitability is of great importance!

QUALIFICATIONS:

• Previous experience in a role as a Customer Manager or similar.
• Experience in personnel management.
• Post-secondary education.

HOW DOES THE RECRUITMENT PROCESS WORK?

Interviews are conducted on a rolling basis, and the position may be filled before the deadline. Please submit your application as soon as possible!

OmsorgsCompagniet values the security of both customers and staff, and therefore has a routine of always requesting an extract from the criminal record register for all persons employed by the company. This means that upon employment, we will request a register extract from you before you start working. The police's processing time can be up to two weeks – order your register extract as soon as possible.

You order the register extract for individuals yourself from the Police. You can find the form at the following web address: https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsregistret/ (https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsregistret/)