Vacant job

If you are a communicative and service-oriented person with experience in administration and customer service, then you should apply for the position at Anticimex!

About the role

Anticimex is looking for a new employee with a focus on customer service and finance. Anticimex is a global company working with damage prevention services for both private individuals and businesses.

In this role, you will have a varied daily routine where you combine customer service with administrative and finance-related tasks. You will become part of a friendly and engaged customer service team, playing a key role as a link between customers and internal operations.

The role requires a service-minded attitude, attention to detail, and an interest in finance. We are looking for someone who is engaged, structured, and has a strong drive to always provide the best possible service to the customer. You thrive in customer contact, have a positive attitude, and contribute to good teamwork.

This is a consultancy position where you will be employed by us at Academic Work and work at Anticimex. Initially, the work will be based at the office in Västberga, followed by a planned office relocation.

Working hours: 08:00–16:30

Responsibilities

• Handle and support finance-related tasks linked to invoicing, contracts, and follow-ups.
• Provide guidance and support to customers, both business clients and private individuals, via incoming phone calls.
• Update and correct customer data and handle assignments.
• Schedule and book customer visits, as well as perform updates and searches of cases.

We are looking for you who

• Have at least 2 years of experience in customer service.
• Have completed upper secondary education (high school).
• Have basic knowledge in finance or invoicing.
• Are able to communicate professionally and fluently in Swedish and English.
• Have good computer skills and the ability to quickly learn new business systems.

It is an advantage if you have

• Experience with the business systems IFS or LIME.
• Post-secondary education in finance or administration.
• Experience working with large and business-critical customer accounts.

To succeed in the role, you have the following personal qualities:

• Communicative
• Flexible
• Problem-solving
• Relationship-building
• Organized

Learn more here about what it means to be a consultant: Consultant Information (#)

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.