Vacant job

About Us

Lely is one of the world's leading players in agricultural automation. Through innovative technology, we help dairy producers create a simpler, more sustainable, and profitable daily life. Mjölk Automatik Norr AB, also known as Lely Center Flarken, is responsible for sales and service from Dalarna up to Norrbotten.

We are now looking for a Service Manager for a key role in the company.

We have a strong market position, engaged employees, and high ambitions. At the same time, we know there are areas where we can improve. Therefore, we are not looking for someone who wants to maintain the status quo – we are looking for a leader who wants to develop.

Your Responsibilities

As Service Manager, you lead a team of service technicians who work out in the field with our customers. Your most important task is to create the right conditions for the team to succeed. This involves creating structure, prioritizing correctly, coaching employees, and building close collaboration with both customers and colleagues.

You will join us during an exciting phase where we are developing our working methods, introducing new digital tools, and continuing to strengthen our service organization. Together with our Technical Manager, you will play a central role in this development.

We often say that our technicians are our most important ambassadors. When they succeed with the customer, future business is created. Therefore, this role is less about having the best technical skills and more about creating a team that thrives, develops, and delivers a top-class customer experience.

The position involves travel within the region. Ideally, the location is in the Sundsvall area or near our facility in Flarken.

Your Profile

We believe you are a leader who enjoys building, developing, and improving. You are confident in your leadership and have experience leading remotely. You dare to make decisions, create clarity, and follow up when necessary, while simultaneously building trust with both employees and customers. You have a technical interest, are comfortable with digital systems, and have a good understanding of how a service business operates.

Experience from agriculture, technical service, or another operation with field staff is a plus, but the most important thing is that you are driven by leadership and development.

With us, you get more than just a management role. You get the opportunity to set the direction for a vital part of the business and help build something long-term. We offer short decision-making paths, great freedom under responsibility, and an organization where good ideas can quickly become reality. As Service Manager, you will become part of the management group and have a large mandate to influence how we work moving forward.

A Category B driver's license is required, and you must be comfortable communicating in both Swedish and English.

Application

Does this sound like a role for you? Then we look forward to hearing from you!

In this recruitment process, we collaborate with Clockwork Recruitment & Staffing. For more information, you are warmly welcome to contact recruitment consultant Britta Larsson at 073–3512773.

The last day for applications is August 16 via www.clockworkpeople.se (https://www.clockworkpeople.se). We look forward to your application!