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Customer Receptionist in Mölndal – Ramudden

Ramudden AB

Västra Götalands län, Mölndal

Previous experience is desired

44 days left
to apply for the job

We are looking for a customer service-oriented Customer Receptionist to join our depot in Mölndal, who wants to strengthen our team and contribute to a safe and secure daily life for our customers.

About the role

As a Customer Receptionist at our company, your main responsibility is to receive and assist our customers at the depot in Mölndal. You will enter work orders into our order system (MCS), generate material picking lists, and assist with printing signs. You will also handle invoicing, prepare shipping and return labels, and ensure that damaged or missing materials are followed up with the customer and billed after the work is completed.

You will also assist with rental operations, which involves planning material flows and distributing materials and vehicles at the depot in collaboration with other colleagues.

The position is a permanent employment with a location in Mölndal, subject to a probationary period.

About you

We are looking for someone who prioritizes customer satisfaction and shows genuine interest in customers and their inquiries. You foster collaboration and actively reach out to others. You demonstrate empathy towards the customer and use feedback to improve the quality of our services. Furthermore, you handle stress through goal-oriented work and adapt well to new circumstances.

To succeed in this role, you identify and address unresolved problems, have a good sense of order, and are flexible. A category B driver's license and good proficiency in Swedish, both spoken and written, are required.

We also value road safety and a secure working environment. We place great emphasis on personal qualities and are looking for someone who shares our values and wants to contribute to our culture.

About us

At Ramudden, we are passionate about creating safe workplaces. We operate from 90 depots and offer rental products, services, and holistic solutions that make working in busy environments safer. But at its core, it is not about signs, barriers, or vehicles—it is about people. Our purpose is simple but vital: everyone should go home unharmed every day. This applies to those working at the site, those passing by, and ourselves.

Our core values

Close, driven, and thoughtful are not just words for us – they are how we work together, every day.

We build strong relationships with each other and our customers. We are driven, accessible, and solution-focused in our work. We are thoughtful and personal, respecting each other's differences.

What we offer you

As our new colleague, you will become part of a forward-looking company with strong cohesion, a stable foundation, and great commitment. We know that our success is built on our employees, which is why we invest long-term in competence development, learning, and opportunities to grow within the company. We also have a clear focus on well-being, with health initiatives that contribute to both health and community. Here, you will have access to benefits in health, fitness, and leisure.

Read more about us at https://www.ramudden.se/om-oss/jobb-karriar (https://www.ramudden.se/om-oss/jobb-karriar)

Other information

At Ramudden, we work to ensure everyone goes home unharmed, so we consider it a given that alcohol and drugs do not belong in our workplaces or in traffic. Therefore, we conduct alcohol and drug tests upon hiring. We also perform background checks to ensure a safe and secure working environment.

We welcome applicants with diverse backgrounds and experiences. Are you the one we are looking for? Submit your application today and become part of our team!

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