Vacant job

We are now looking for three more cheerleaders to join our team! We are looking for real service stars who are passionate about meeting people. We set a high bar when it comes to customer service and making a happy first impression! Come and help make society work!

About the job

Your duties include welcoming and registering visitors, answering questions from the public and internal colleagues. You handle visitor and access passes, answer phones and emails. You will also be involved in the section's other tasks such as workplace service, handling fault reports, cars, mail, and goods. The job also involves working with our meeting service, where you have contact with suppliers, food handling, supervision of our conference rooms, and assistance with equipment and room bookings.

The section you will belong to is large and contains several different areas of work, primarily within internal service and administration. We work closely together, are non-hierarchical, and support each other.

The Swedish Tax Agency's office in Gothenburg houses approximately 1,000 employees. In this exciting assignment, you will work in a social and business-like environment, where you and your colleagues deliver world-class service to all people you meet and interact with, both externally and internally.

You belong to the office unit within the Administrative Department, based in Gothenburg. Together, we are a total of 13 colleagues.

About you

To fit into this role, we believe you are a warm and welcoming person who radiates positivity that is contagious. The role places high demands on engagement and the ability to adapt to and prioritize among different work paces.

To do a good job and thrive with us at the Swedish Tax Agency, you need to be receptive, think creatively, and take responsibility. Good judgment and an understanding of legal certainty and security are important in the work. You must also adhere to our employee policy.

In this job, you should:

• act consciously and professionally based on good self-awareness
• take initiative, think creatively, and take a stand on issues
• have the ability to structure and prioritize the right things
• have good teamwork skills, be helpful, and have a positive attitude towards others
• have the ability and willingness to learn new things, be flexible, and open to changes
• be calm, attentive, and accommodating in your interactions, as well as have the interest, willingness, and ability to help others and strive to deliver solutions
• have good communication skills in both Swedish and English, meaning you express yourself in a simple, clear, and pedagogical manner in both speech and writing
• be able to analyze information flows, see connections, and define boundaries.

You must also have:

• a completed and approved upper secondary education
• current and relevant work experience in service in similar office environments
• current and relevant work experience in reception work
• current and relevant work experience with Office packages
• a valid B-driver's license

It is desirable that you have current and relevant work experience in high-tempo service work at a larger authority. It is also desirable if you have current and relevant work experience in security work.

Good to know

The employment is permanent and may begin with a six-month probationary period.

The working hours are flexible and planned; evening work may occur on isolated occasions.

An employment with us may involve placement in a security class. A security investigation with register check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our security-class tasks, Swedish citizenship is required.

In this job, due to the nature of the tasks, there is no possibility to work from home.

At skatteverket.se/jobb you can, for example, read about our societal role, the benefits of working with us, and how the application process works.

When you apply, you attach your CV. We do not use cover letters in our recruitment, so you should not attach one to your application.

We look forward to receiving your application!

The Swedish Tax Agency has a societal role. Our work affects all private individuals and businesses, and through our mandate, we contribute to a well-functioning society. Our development is customer-driven, and we collaborate with others to create efficient solutions. Together, we make society possible.