Healthcare System Coordinator at Patient and Healthcare System Support Unit

The Management Office of Region Uppsala is part of Region Uppsala, one of the largest employers in Uppsala County. The office is led by the Regional Director and consists of approximately one thousand employees. With a governing, supporting, and coordinating role, the Management Office is tasked with supporting the political leadership and administrations to ensure that political guidelines are implemented across the region's various operations. In this way, Region Uppsala can fulfill its role both regionally and nationally.

Do you want to develop and contribute to the growth of Region Uppsala? We welcome you to work with us!

Are you a service-oriented, curious person with an interest in IT and systems, currently working within healthcare? Would you thrive in working with system support in a solution-oriented and flexible manner, in close dialogue with operations? Then the position of Healthcare System Coordinator might be for you.

Our Operations

Region Uppsala continuously works to develop its operations with the goal of long-term quality. Key words in our work are competence, engagement, accessibility, and reliability. We have a strong focus on the environment and offer you excellent opportunities for development and career growth. We want our employees to have a stimulating and challenging job in a good work environment. We hope that you want to contribute to societal benefit and create an operation that works for the patient's best interest.

The Healthcare System Coordination within the Patient and Healthcare System Support unit is looking for a new employee with an interest in system support and operational development focused on healthcare systems.

The unit offers operationally close support within healthcare systems to private and public primary care, as well as to private specialists working in the region's medical record system, Cosmic. We support all operations within Close Care and Health, as well as the municipalities when using Cosmic Link.

Region Uppsala is in a development phase regarding digitalization, e-health, and e-services – a process where our unit plays an important and active role.

Your Role

In the role of Healthcare System Coordinator, you have a central function in ensuring well-functioning support to the operations within the region's healthcare systems. The work involves daily support, troubleshooting, and measures, as well as contributing to the development of working methods and system usage.

The assignment also involves continuously informing operations about news, changes, disruptions, and planned system work. The role requires that you are up-to-date, proactive, and have the ability to stay ahead of users' needs.

Support is primarily provided via telephone and through the region's case management system, Easit, but visits to healthcare providers also occur. The work also includes system administration, such as assigning permissions in the healthcare systems used within operations.

The assignment includes representing the healthcare providers we have support responsibility for in healthcare system matters, participating in or leading healthcare-related projects, and serving as a key link between the operation's users and the central system administration.

Your Qualifications

You have experience working in the healthcare systems used within Region Uppsala and/or from operations within primary care, open specialist care, or habilitation. Good ability to express yourself in speech and writing is a prerequisite for the assignment. Previous experience in user support, support functions, or similar roles is meritorious.

Your Competence

We are looking for you who are driven, engaged, initiative-taking, and have a genuine interest in the interaction between systems, processes, and operations. You understand the importance of structure, standardization, and documentation. You are inquisitive and curious, take responsibility for your tasks, and have the ability to work independently. You also collaborate well with others and contribute to a positive work climate and good team spirit.

You have a service-oriented and solution-oriented approach, as well as the ability to be flexible and adapt to changed needs and conditions in operations.

We Offer

We offer you a permanent position with a well-planned introduction and continuous competence development based on the assignment's needs.

With us, you receive benefits that make a difference; read about the benefits here: Region Uppsala Benefits (https://regionuppsala.se/formaner/). We provide you with a secure employment with good benefits through our collective agreement, which includes favorable compensation rules for parental and sickness insurance.

Want to know more?

Do you want a challenging job with us? Feel free to contact Group Manager Daniel Losköld at tel 018-612 28 04 if you want to know more or have questions.

Union Representatives:

• Unionen - Christianne Simson, 018-611 32 51
• SACO - Örjan Olsmats, 018-611 00 00 (switchboard)

Other unions can be reached via Region Uppsala's switchboard at 018-611 00 00.

Do you want to work with us?

Welcome to submit your application via the link below. Attach a copy of your educational certificates that verify your claimed competence along with your application.

Read about employment terms and salary setting within Region Uppsala here: Become our new colleague (https://regionuppsala.se/jobb-och-utbildning/bli-var-nya-kollega/)

Region Uppsala values the qualities that equal gender distribution and diversity bring to operations and welcomes applicants of all genders and with different birth backgrounds, functionalities, and life experiences.

Region Uppsala mobilizes all permanent staff based on the needs of the total defense. This means no obligations for the individual employee in peacetime but is solely a planning measure.

Before making a decision on employment, checks of suspicion and criminal records are conducted for all job seekers who, in the applied position, may come to work within psychiatric care, habilitation, care for children and youth, or involuntary care for addicts, areas covered by optional record extracts. This thus applies to all who will work close to patients, even if the tasks at present are not intended to primarily involve work with the aforementioned patient groups.

This recruitment is conducted entirely through Region Uppsala's own channels, and we decline phone calls from recruitment agencies and advertising sales.