Vacant job

Do you want to become a key player in the sustainability transition? Do you have a passion for finding solutions, delivering results, and are you service-oriented? Then you could be our next colleague!

About Allt Om Hållbarhet

Allt Om Hållbarhet is an inspiring platform where companies can learn about and engage with sustainability issues. We offer guidance on current laws and regulations as well as practical strategies to help companies stay ahead and drive positive change. We guide companies through the jungle of support and grants, helping them succeed in their transition to a more sustainable business.

We keep our members informed through our regular newsletter, which contains current news, laws, and trends within sustainability. Our customers receive valuable insights and practical advice directly in their inbox. As a member of Allt Om Hållbarhet, you also get free access to our advisory service, where you can ask questions about sustainability and get help with forms and applications.

Our mission is to make sustainability clear and accessible, so that companies can take active steps towards a more sustainable future.

About the Role

As an advisory customer service representative at Allt Om Hållbarhet, you will communicate with customers via phone and email. The job involves efficiently analyzing customer needs, searching for information, guiding, and providing solution proposals. You identify current support programs, review various conditions, and match the right support to the right company. To some extent, you will also independently fill out applications for members. You act as the customer's partner in the application process, from the first call to the completed application. You work towards set goals and take responsibility for delivery to the customer. Some upselling may occur.

Previous experience in customer service is advantageous. Allt Om Hållbarhet values well-being and development – you will work in a team with good cohesion where we learn from each other.

We are looking for someone who:

• Is goal- and result-oriented
• Has the ability to work quickly and efficiently
• Is structured and analytical
• Is communicative and confident in phone contact – driving conversations forward
• Has experience in administrative work/phone proficiency and/or sales
• Has an interest in sustainability and a helpful spirit
• Is quick at finding information and can turn it into concrete solutions
• Is ready to quickly grow into a role with great responsibility and opportunities
• Fluently speaks Swedish

We offer:

• A family-friendly workplace with good cohesion
• Training
• An expanding company with favorable development opportunities
• A competitive salary

Working hours: Monday to Friday, 08:00–17:00. The position is located at our office in central Borås. The start date is August 5th.

If you are interested or would like to know more about the position, you are warmly welcome to contact Ninos Bel at 0735 423 792.

We look forward to hearing from you!