Vacant job

At Modexa, you will have a central role where you build long-term customer relationships and help develop the future customer team within kitchen and property projects.

Your Future Employer

Modexa is Sweden's market leader in renovating kitchens sustainably – without compromising on operational economy. With over 250,000 kitchens in their portfolio, the company possesses the experience and expertise required! Many of Sweden's housing companies regularly engage Modexa.

Modexa is a privately owned company with 30 years of experience renovating kitchens and storage solutions while residents remain in place. It is a nationwide organization responsible for the entire chain – from needs analysis, through execution, to service.

https://www.modexa.se/ (https://www.modexa.se/)

What Does the Role Offer?

As an Inside Sales Representative at Modexa in Borås, you will play a central role in our initiative to build a structured, customer-centric, and service-oriented inside sales function. You will become a key link between the customer, sales, support, and contracting, working with customer service, order management, and coordination throughout the entire business process. Here, you have the opportunity to combine administrative precision with a business-driven approach and long-term relationship building.

You will work in regional teams together with inside sales representatives, contracting managers, and salespeople, where you jointly are responsible for customer dialogue, project flow, and delivery precision. The role involves many contact points both internally and externally, where collaboration and service are crucial for creating a smooth and professional customer experience.

Your responsibilities will include, among other things:

• Proactively work with clients and support them in their calls and utilization of framework agreements
• Build and develop long-term customer relationships with property managers, building caretakers, and real estate administrators
• Coordinate with contracting teams, project managers, and the sales organization to ensure high quality and delivery precision
• Act as the customer's contact point throughout the entire process – from the initial inquiry to completed delivery
• Contribute to the development of internal routines and working methods for a more efficient and customer-focused business process
• Work administratively with order registration, order management, and data entry of orders from our measurement order system
• Staff our support phone and assist tenants, customers, and installers with questions and support cases

The role is based at our office in Borås, and you will become part of an engaged team that together builds the future customer team within Modexa.

Who Are You?

You are a positive, self-motivated, and structured person with strong drive and a high sense of service. You thrive in a customer-facing role where you can combine administration, customer contact, and coordination, and you have an aptitude for building trusting relationships over time. You are unpretentious, solution-oriented, and enjoy working both operationally and close to the business in a daily routine where the pace is sometimes high.

To succeed in the role, we believe you are meticulous, stress-resistant, and flexible, while also having a natural customer focus and good communication skills. You are confident in taking initiative, answering the phone, and working proactively towards customers and partners.

We believe you have previous experience in administrative work, customer service, customer support, or inside sales, preferably in a sales- or service-oriented organization. You are comfortable with systems and have experience working in business systems and digital tools. If you also have experience from the property industry, kitchen solutions, contracting, or project work, it is a plus.

You are fluent in Swedish in both speech and writing, and knowledge of English, Arabic, or other languages is an extra plus. Experience with business systems such as Pyramid or CRM systems such as HubSpot is also considered an advantage.

Is This Your Perfect Match?

At Modexa, you get to be part of a company that combines sustainability with business acumen, where you can truly make a difference. You will enter a stage where we are building something new – structures, teams, and working methods – which gives you the opportunity to influence and shape both your role and our joint journey forward. We believe in your potential and offer an environment where you can grow together with an engaged team, in a future-oriented industry where reuse, innovation, and customer satisfaction are at the center.

We Welcome Your Application

Does the position sound interesting?

Apply via effektiv.se. Interviews will be conducted on an ongoing basis. The application deadline is June 24th. If you want to know more about the position, please contact Kajsa at [email protected] (mailto:[email protected]) or Mikael at [email protected] (mailto:[email protected])

About Team Effektiv

Effektiv is the innovative and personal company within recruitment, staffing, coaching, matching & interim. Sports roots and team spirit characterize the company; we work in teams in our staffing and recruitment processes, and sponsorship of sports clubs is a significant part of our activities.

To you as a candidate, we want to give that little extra, with a good experience throughout the entire recruitment process, which our award "Recruitment Company of the Year" confirms. Effektiv's core values are Joyful, Exploring, Long-term, and Driven. Together, the initials form GULD (Gold). Effektiv aims to win gold with its candidates, consultants, customers, and partners every day.

This is a direct recruitment, which means that Effektiv is responsible for the recruitment process and you will be employed directly by the client company.

Keywords

Inside Sales, Property, Kitchen Renovation, Sales Support, Inside Sales